Daniel Tyrcz Email & Phone Number

Mississauga, Ontario, Canada

Toronto, Canada Area

• Doubled patio furniture sales through development of new instore signage and rotation of in store display models
• Implement content for the upcoming online retail website
• Source and implement new accounting and POS application
• Grow the Hot Tub business through the introduction of a new manufacturer
• Maintain and develop relationships with vendors to secure access to new product lines and promotional offers
• Provide exceptional customer service through identifying the… Show more

• Work with the marketing department to replace ineffective displays and add product to increase customer interaction and sales
• Continually improving product knowledge and sales techniques of the staff to enable them to best showcase our product over the competitors.
• Increase overall sales through ongoing analysis of sales projections and previous results to align staff targets and inventory levels
• Maximize Return On Investment at direct marketing events by coordinating with… Show more
• Maximize Return On Investment at direct marketing events by coordinating with the marketing department, matching the product inventory and materials required, and assigning key staff to best represent the brand
• Champion exceptional customer service for staff through leading by example

Toronto

• Lead team to several Customer Champion awards for outstanding customer service and follow-up
• Greatly increased store margins by targeting areas for growth and development; accomplished by repurposing existing display fixtures to facilitate the sale of popular accessory items
• Reduced shipping cost by creating processes to maximize existing contracts
• Successful inventory control in managing store shrinkage to significantly exceed targets
• Develop and improve store level… Show more
• Develop and improve store level processes for warranty and service processing

Mississauga

• Directly accountable for department and staff performance, responsible for the general upkeep of the department
• Ensuring all customer information is processed and handled responsibly and professionally, in accordance with the privacy act
• Assisting staff to address escalated customer concerns and issues
• Auditing for inconsistencies in customer contracts on a daily basis
• Handle shipping and receiving of all goods and documentation to and from the store via internal… Show more
• Handle shipping and receiving of all goods and documentation to and from the store via internal shipping, UPS and FedEx

Mississauga

• Customer service, including negotiating phone plans and addressing customer concerns
• Activating phones, corresponding with cell phone companies
• Handling all customer information responsibly and professionally, in accordance with the privacy act
• Training new staff on required product knowledge and processes
• Tracking staff and departmental progress
• Keeping up to date on products and services offered by cell phone companies

Bachelor Of Applied Science (Basc)

Diploma