Daniel Vallejos Email & Phone Number

Chicago, Il, Us

Interested in the intersection of HR and Digital Graphics.

Chicago, Il, Us

• Developed an Agency Employee Experience model around the pillars of Employee Listening, Employee Involvement Committee, and Employee Relations.• Plan the creation of the agency Employee Listening Program using the Qualtrics platform. This program collects data at HR lifecycle points to provide insight and improve the HR experience.• Created an on-boarding process, using Design Thinking tools, that meets the needs of supervisors, supports the demands of social service, and has the flexibility to express agency mission.• Lead a project team to streamline and improve New Employee Orientation by creating a mindset of first principle.• Under my leadership, the HR Department initiative contributed to a 5% decrease in social service turnover.• Participated in the development of a “Theory of Change/Logic Model” built around the agency principle of “Best People.”• Coached supervisors, directors and executives during Employee Relations issues and actively influenced agency practice around terminations.

• Designed the values and mission of the agency into the HR practice. • Used Design Think tools to develop an agency-wide training calendar that covered training staff wanted and involved staff in the development of training modules.• Re-designed the recruitment process to be one of integrity, with clear communication and understanding.• Personalized open enrollment with detailed information and guidance.• Designed and implemented an “Induction Day” commencement event to incorporate staff into the mission of the agency.• Used Design-Think tools to create internal feedback loops, such as focus groups, to engender dialogue and engagement with staff and management.

Washington, District Of Columbia, Us

•Provided an arbitrator bias trends analysis memorandum to the Office and discussed findings with the Director of FINRA’s Ombudsman Office and other staff members•Assisted in receiving calls from visitors, investigated visitor allegations and provided visitors a detailed response and potential course of action. Where a FINRA process was already established to reconcile a specific claim the visitor was advised where and how to use the existing FINRA service•Entered a number of cases into FINRA’s EthicsPoint database•Reviewed and gained a greater understanding of FINRA’s arbitration and mediation rules and regulations•Gained a greater understanding of the Office of the Ombudsman’s policies and how they relate to standards set by the International Ombudsman Association (IOA) and the United States Ombudsman Association

Director of Human Resources February 2010 – August 2010 Human Resources Manager July 2007 – February 2010• Acted as a thought-partner and advised management on proper and timely solutions to employee relations concerns. Coached staff on how to deal directly with HR matters in a respectful way.• Utilized human resources knowledge, problem solving skills, cultural understanding and leadership to travel to and open international branch offices in Nicaragua, Paraguay and El Salvador as a member of CARANA’s “Start-Up” team.• Created and facilitated multiple Chief of Party (i.e., lead in-country executive) orientations covering CARANA’s corporate policies, procedures, international benefits, training and more.• Used interpersonal and cross-cultural communication skills to integrate corporate policy and practices to international field offices.

Leesburg, Virginia, Us

Masters, Conflict Resolution

Data Analytics

Bachelor'S Degree, Spanish, International Relations