Daniel Vandyken Email & Phone Number

Grand Rapids, Mi, Us

I am responsible for managing a range of EDI transactions including enrollment, claims, financial, and eligibility transactions using ANSI X12 HIPAA compliant formats. This management includes:• Implementing new EDI connections with external parties• Responding to inquiries related to these EDI transactions• Monitoring and processing transactions in a production environment• Working with project teams to analyze transactions and test new features• Building SQL queries and working with developers to troubleshoot system issues• Maintaining Non production and Production Windows Servers. Patching, Building, configuring etc..• Auditing access to specific network drives, storage clusters, servers, applications assigned in Active Directory.• Create custom scripts for file archiving.• Work closely with SOC1 SOC2 and SOC3 Auditors.• SFTP/MFT setups• Support and work with many vendor applications.• Serve as an escalation point for multiple technical teams • Mentor other analysts and leaders

Lyfe Hack IT Consulting (Owner Operator) 2004-Present – Traverse City, MI go to www.lyfehack.net for more info....

Grand Rapids, Mi, Us

• Communicate and work together with customers to configure, install, preventatively maintain, improve and troubleshoot client technologies, their systems and integrations that optimize the end user experience.• As a Client Tech I help with problem coordination and resolution, demonstrating customer service skills, empathy and urgency.• Responsible for successful delivery of projects or project phases.• Document problems and resolutions, and escalates appropriately when necessary.• Responsible for testing and evaluation of new client technology solutions, as well as implementing prototypes.• Serves as a subject matter expert on most client technologies equipment within a diverse customer portfolio. Regularly provides guidance and training to less experienced Client Technology Technicians.• Set up Mobile and other devices for Development Testing.• Knowledge with Symantec Altiris, CA Service Desk, CA ITCM, and CA Catalog.• Lead teams of contractors for Migrations/Integrations• Build Custom Wallboard computers that display more than 15 monitors at once.• Serve as the lead or Point of Contact for our AV Equipment.• Trouble shoot Multiple Developer tools/applications• Support Multiple Executive Conference meetings each month• Active Directory management• Liaised with, and provided training and supported to, end users and staff on computer operation and other issues• Network Troubleshooting • Network Cable/Patching• Setup/build Cisco IP Phones along with Jabber Phone Piece and Cisco IP Communicator Soft Phone Setup• Apple and Android OS tester.

Rockford, Mi, Us

Strategy & Planning • Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance. • Accurately document instances of hardware failure, repair, installation, and removal. • Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs. • Support development and implementation of new computer projects and new hardware installations. • Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executables, and respond to crises in accordance with business continuity and disaster recovery plans. Operational Management • Work with end users to identify and deliver required PC service levels. • Liaise with, and provide training and support to, end users and staff on computer operation and other issues. • Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products. • Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products. • Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. • Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems. • Monitor and test PC performance and provide PC performance statistics and reports.

As the owner i was responsible for managing all field operations within the division. Coordinates the procurement and scheduled use of resources, including labor, equipment and materials to ensure maximum use and completion of work within budget, safety guidelines and quality standards. Promotes the growth and development of field staff and assists them in carrying out their responsibilities as needed. Coordinates use of resources within other divisions and lends support to operational activities for the entire Company.

Education record

Education record