•Lead the talent management area, including coaching, recruitment, training, onboarding, climate, culture, and performance evaluation.•Develop workshops and programs for our clients, including soft skills training, coaching, and employability mentorship.

•Lead the planning, implementation, and sustainability of a commitment-based management culture in the company. The implementation consists of designing and executing a training plan for employees to instill a habit of working based on promise fulfillment. The success indicator for this culture was excellence in customer service. Achieved compliance targets for this indicator in 2022 and 2023.•Lead the implementation of improvement projects to generate optimization, automation and savings for the company. By 2022, 20 projects were implemented, resulting in savings of USD 109K, and by 2023, 30 projects were implemented, resulting in savings of USD 120K.•Prepare and submit a weekly sustainability report on commitment-based management to the General Management and Board of Directors. The report covers the Customer Satisfaction Index (CSI), Net Promoter Score (NPS) percentages, and savings from implemented improvement projects.•Responsible for specific induction in commitment-based management for new company’s employees.•Participate in cross-functional support projects for the company, including leading the 'Días Fiat' commercial campaign. This involved managing a sales team for three days to sell FIAT vehicles, achieving the goal of selling in three days what is typically sold in one month. •Lead performance evaluations, team development, and work environment management for a team of four. Manage the annual budget and plan resources for travel to each branch.

•Implement the corporate culture of commitment-based management across the nationwide branch network. This included on-site training for Branch Managers, Line Managers, and Operational Partners on management tools to achieve customer satisfaction goals. Utilized coaching tools for sustainable learning and implemented improvement actions.•Lead work teams for the sustainability of the commitment-based management culture in 8 branches of the Divemotor network: Lima, Piura, Chiclayo, Cajamarca, Trujillo and Huaraz. •Identify and propose improvements in business processes under the Define, Measure, Analyze, Improve and Control (DMAIC) methodology in sales and post-sales.•Issue reports and evaluate the progress of KPIs for the sustainability of the commitment culture: Fulfillment of commercial, service and customer satisfaction goals. Reports are issued to the General Management and Board of Directors.

•Lead the coordination of the Human Development team in Peru: Recruitment and Training. Three persons in my charge.•Prepare and follow up on Human Development reports and indicators: Recruitment, Training, Induction and Performance Evaluation from Peru to the Region.•Elaborate, execute and follow up on Peru’s recruitment and training plan.

•Responsible for preparing the annual attraction and recruitment plan•Responsible for attraction and recruitment of new employees for the different groups and teams in the company. •Responsible for the administration of the internal portal of iCIMS notices and the creation and administration of job profiles.

•Responsible for the Relaunching and Positioning of the Talent Management Division in Perú.•Lead recruitment processes, training, coaching and occupational psychological tests.•Responsible for negotiations in order to maintain and increase division’s customers. Some customers are Sandoval Group, Tasa, Adidas, Alicorp, etc.•Responsible for reporting to the firm’s director indicators such as customer prospecting, sales obtained, status of the division’s processes, customer satisfaction levels and compliance with the actions of the team of consultants assigned to the division.

•Prepare and conduct meetings, presentations, training, and coaching with customer’s employees to ensure achievement of change project goals.•Generate solutions within project management closely working with customer’s employees, thus ensuring that the solutions detected are sustainable.•Coach and train customer’s employees in the effective use of the management system, indicators, tools, problem-solving techniques and change management

•Carry out the recruitment and selection process for private companies from the creation of a profile to the presentation of the shortlist of three candidates to the Human Resource Management areas and to End Customers.•Participate in the creation of internal manuals and company selection formats.

Develop training courses in soft skills (leadership, communication, negotiation, conflict resolution, and motivation) for Project Managers.

•Participate as part of the Volunteer Facilitator team in the training programs, in topics such as Self-Motivation, Team Building, Leadership and Change Adaptation.•Facilitator of programs such as Born To Win® and Born To Lead®, and of high-impact dynamics such as “The Firewalk Experience” and “The Board Breaking Experience”.