Daniel V. Silverio Email & Phone Number

Sydney, New South Wales, Australia

- Collaborated in delivering secure, reliable, and scalable KYC solutions to the company's global clients, including HSBC, Santander, NAB, and ANZ.- Managed the software development lifecycle by automating processes, integrating systems, and facilitating collaboration between development and operations teams.- Maintained cloud-based infrastructure using AWS and Azure platforms, Infrastructure as Code (IaC), SaaS (Software as a Service), and developed automation scripts for infrastructure administration.- Managed communication with a wide range of teams and professionals, and reported to the Head of DevOps based in London.

São Paulo Area, Brazil

- Oversaw telecommunication systems and services that supported the company’s operations.- Managed Microsoft Windows and Linux servers, maintaining critical services such as Domain Controller, DHCP, and DNS, and implemented a multi-layered network architecture featuring advanced WAN and LAN frameworks.- Worked closely with other departments to ensure that telecommunications infrastructure supported business needs.- Designed enhanced network capacity and infrastructure, supporting seamless operations for over 500 active users.- Oversaw the allocation of CAPEX to fund major telecommunications infrastructure projects and optimised OPEX.

São Paulo Area, Brazil

- Managed daily NOC operations to maintain smooth network performance, improve efficiency, and minimise downtime.- Supervised a team of 40 engineers and technicians, including task allocation and prioritisation, incident escalation protocol, performance monitoring, and compliance with service level agreements (SLAs).- Identified and addressed communication gaps, developing a communication framework for incident reporting, reducing resolution times by 20%, and improving employee performance.- Improved the interpretation of technical information and key data across the organisation by creating graphs and dashboards.- Handled escalated technical issues that the NOC team could not resolve.- Provided on-call support 24/7 to teams across different shifts.

São Paulo, Brazil

- Oversaw and maintained the integrity, stability, and performance of large-scale network infrastructure by performing networking maintenance and troubleshooting, managing incidents and response, configuring and optimising systems, collaborating with support, and ensuring documentation and compliance.- Managed a nationwide fibre optic network (1,000+ km), including subsea links, and monitored shelters every 100 km to prevent signal loss and ensure continuous transmission. - Led a team of 7 engineers in network projects.- Analysed system performance across 13+ states, implementing optimisations that improved network reliability by 25% through collaboration with vendors and engineering teams.

Master Of Business Administration - Mba, Network Architecture And Cloud Computing

Bachelor'S Degree, Systems Analysis And Development

Bachelor'S Degree, Computer Systems, Networking, And Telecommunications