I'm a technically capable individual who enjoys interactions with the customers I assist and support.I'm also a problem detective - I enjoy tackling problems and whittling them down to attributes I can control and then eliminate.Having built some solid technical experience and grown professionally over past roles, I am looking to the future and aiming to grow into roles that could see me supervising the efforts of others in the support space, or possibly becoming more involved in project management - two areas that I've found personally stimulating.Specialties: technical support, operating system deployment, sccm, active directory, remote desktop, hardware troubleshooting, windows 7, windows xp
Listed skills include Active Directory, Windows Server, Troubleshooting, Vmware, and 25 others.