As the Group Head of IT at MARC, I bring extensive expertise in overseeing all facets of IT systems, infrastructure, and architecture throughout the organization and its subsidiaries. This includes conducting thorough GAP analyzes to ensure our IT capabilities align with our future business objectives. I take charge of crafting and executing comprehensive IT strategies tailored to our group-wide needs, driving digitalization and transformation initiatives to propel MARC forward into the digital… Show more As the Group Head of IT at MARC, I bring extensive expertise in overseeing all facets of IT systems, infrastructure, and architecture throughout the organization and its subsidiaries. This includes conducting thorough GAP analyzes to ensure our IT capabilities align with our future business objectives. I take charge of crafting and executing comprehensive IT strategies tailored to our group-wide needs, driving digitalization and transformation initiatives to propel MARC forward into the digital era while adhering to industry best practices. Collaborating closely with the C-suite, I ensure that our technical capabilities are finely tuned to support MARC's growth trajectory, while also serving as the primary liaison facing the Board of Directors on all IT meetings and updates. Additionally, I am responsible for overseeing all IT cyber-risk and cybersecurity measures at MARC, aligning them with the goals and objectives set forth by the GCEO. In my role, I've taken the helm in developing and implementing pivotal IT objectives and strategies, directing technology operations to enhance efficiency and security measures, and continuously enhancing end-user satisfaction. Moreover, I've been instrumental in managing vital vendor relationships to drive successful project execution and have played a pivotal role in safeguarding data integrity and confidentiality. Additionally, I oversee the supervision and development of our IT department employees to ensure that our technical systems and applications align seamlessly with MARC's overarching objectives. Notably, I've spearheaded the creation of a groundbreaking digital data project, revolutionizing our infrastructure to propel MARC forward into a new era of innovation and growth. I've also implemented policies and procedures to ensure compliance and manage tech refresh initiatives to keep our technology stack up-to-date and in line with industry best practices. Show less

As the Head of IT, I oversee the management of Data Center and IT operations, including the strategic oversight of capital budget preparation and allocation. I chair the Production/Change Management and IT-Procurement committee, ensuring the seamless coordination and execution of critical processes. Additionally, I directly oversee IT disaster recovery efforts, implement capacity planning strategies, and manage infrastructure projects to enhance organizational efficiency and scalability. In my… Show more As the Head of IT, I oversee the management of Data Center and IT operations, including the strategic oversight of capital budget preparation and allocation. I chair the Production/Change Management and IT-Procurement committee, ensuring the seamless coordination and execution of critical processes. Additionally, I directly oversee IT disaster recovery efforts, implement capacity planning strategies, and manage infrastructure projects to enhance organizational efficiency and scalability. In my role, I serve as the primary Infrastructure Liaison to the Project Management Office & Development, facilitating the integration of IT infrastructure requirements into project planning and execution. Furthermore, I undertake additional responsibilities inherent to my position, such as developing and implementing IT policies and procedures, ensuring compliance with regulatory requirements, and fostering a culture of innovation and continuous improvement within the IT department. Through proactive leadership and meticulous attention to detail, I drive operational excellence and ensure alignment of IT initiatives with overarching business objectives. Show less

As the Country Head of IT for the bank, I am entrusted with the oversight of three primary Data Centers strategically located across three continents, alongside management responsibilities for over 500 small to mid-sized server rooms spanning the globe. Spearheaded initiatives to ensure the seamless scalability and expansion of business operations, notably by orchestrating the strategic transition of several production data centers into regional colocation facilities. Through meticulous… Show more As the Country Head of IT for the bank, I am entrusted with the oversight of three primary Data Centers strategically located across three continents, alongside management responsibilities for over 500 small to mid-sized server rooms spanning the globe. Spearheaded initiatives to ensure the seamless scalability and expansion of business operations, notably by orchestrating the strategic transition of several production data centers into regional colocation facilities. Through meticulous planning and execution, facilitated the integration of advanced technologies and infrastructure upgrades, resulting in enhanced operational efficiency, reduced downtime, and increased resilience to unforeseen disruptions. Leveraged a combination of industry best practices and innovative solutions to optimize data center performance and support the evolving needs of the organization's global footprint. Show less

As a Senior Manager, I led a diverse team of 20 skilled professionals spanning various IT units within the Enterprise Operations Center, ensuring the seamless provision of 24 x 7 high availability services critical to the organization's operations. Played a pivotal role in achieving ISO 9001 certification, demonstrating commitment to quality management standards, and actively participated in Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP) activities to mitigate… Show more As a Senior Manager, I led a diverse team of 20 skilled professionals spanning various IT units within the Enterprise Operations Center, ensuring the seamless provision of 24 x 7 high availability services critical to the organization's operations. Played a pivotal role in achieving ISO 9001 certification, demonstrating commitment to quality management standards, and actively participated in Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP) activities to mitigate operational risks. Collaborated closely with team leaders to foster stability and cohesion across all IT units, orchestrating comprehensive oversight of the entire infrastructure from a top-level perspective. Through effective leadership and strategic guidance, maintained operational resilience, minimized downtime, and upheld service excellence to meet the dynamic demands of the organization's operations Show less

Tasked with the oversight of Corporate Computer Operations, I held a multifaceted role in providing comprehensive support to local users within the organization. This encompassed a wide array of responsibilities, including but not limited to troubleshooting hardware and software issues, facilitating software installations and upgrades, ensuring network connectivity and security, and managing user accounts and permissions. Additionally, I played a pivotal role in conducting user training… Show more Tasked with the oversight of Corporate Computer Operations, I held a multifaceted role in providing comprehensive support to local users within the organization. This encompassed a wide array of responsibilities, including but not limited to troubleshooting hardware and software issues, facilitating software installations and upgrades, ensuring network connectivity and security, and managing user accounts and permissions. Additionally, I played a pivotal role in conducting user training sessions and workshops to enhance digital literacy and optimize user productivity. By maintaining a proactive and responsive approach to user support, I fostered a culture of efficiency and reliability, empowering local users to leverage technology effectively in achieving their professional objectives. Show less

My journey as a senior RPG/RPGLE programmer within the core banking sector has been marked by dynamic experiences and significant contributions. Leading key projects in Indonesia and Brunei early in my career, I swiftly showcased my adaptability and proficiency in delivering impactful solutions. With a meticulous eye for detail and a knack for problem-solving, I seamlessly integrated into teams, leveraging my technical expertise to exceed expectations. As I continue to grow and evolve in my… Show more My journey as a senior RPG/RPGLE programmer within the core banking sector has been marked by dynamic experiences and significant contributions. Leading key projects in Indonesia and Brunei early in my career, I swiftly showcased my adaptability and proficiency in delivering impactful solutions. With a meticulous eye for detail and a knack for problem-solving, I seamlessly integrated into teams, leveraging my technical expertise to exceed expectations. As I continue to grow and evolve in my role, I remain committed to ongoing learning and development, embracing challenges with enthusiasm and dedication. My experience as a junior RPG/RPGLE programmer reflects a journey of continuous growth, learning, and a steadfast commitment to excellence in every endeavor. Show less