Daniel Waugh Email & Phone Number

Melbourne, VIC, AU

Australia

• As the leader of Digital Communications at IAG, Australia’s largest insurer, I lead a dynamic team dedicated to transforming corporate affairs content and channels. My role encompasses:
• Developing and implementing comprehensive content and communications strategies.
• Integrating AI into corporate affairs to enhance efficiency and effectiveness.
• Building robust measurement and data capabilities to drive informed decision-making.
• Leveraging digital workplace technology to improve collaboration and productivity.
• Leading transformation and change initiatives to ensure continuous improvement.

Melbourne, Victoria, Australia

Leading and supporting the social media and digital content for the Victorian government's response to Covid-19. Short term contract.

Australia

At Suncorp Bank, I delivered both external and internal communications, supported the CEO with executive communications, and developed strategies for internal communications. I also managed communications for bank strategy, Business Banking, and crisis management, and launched various programs and projects.

Australia

As a Business Leader, I led a team of 15 specialists at ASX listed Suncorp Group - Suncorp Bank, AAMI, Apia, GIO, Shannons and other iconic Australian insurance brands - to transform and innovate the way we use social media and channels for our customers and business: CX strategy, VoC social media program, channel roadmaps, social tech/platforms, service.

Australia

Working within Corporate Affairs, I led the management and development of the enterprise level social media for corporate affairs, brand and customer strategy for Australia's largest superannuation fund.

Melbourne, Australia

Provided issues management, communications advice, proactive media, briefing and positioning, news and announcements. Fixed term contract.

London, United Kingdom

Delivering strategic external communications and stakeholder management on High Speed 2, a new high-speed railway in the United Kingdom, involving government engagement, political briefings, issues management and communications advice.

Auckland, New Zealand

Driving ATL marketing and communications in central marketing team, digital, social media, brand, reputation, advertising, retail network marketing, marketing strategy, end-to-end campaign management.

Auckland, New Zealand

Managing proactive and reactive media relations in press office, issues management, social media issues management, CSR and sponsorship programmes, new products and services, communications advice.