Daniel Waweru Email & Phone Number

Nairobi County, Kenya

Requirement Gathering and AnalysisCollaborate with clients to understand their business needs and goals.Conduct in-depth requirement-gathering sessions to capture functional requirements.Analyze current workflows, processes, and systems to identify gaps that can be addressed with Business Central.System Design and CustomizationDesign a Business Central solution that aligns with the client’s objectives.Configure and customize Business Central to meet specific business requirements, often including modules like finance, sales, purchasing, inventory, and manufacturing.Use AL language for developing extensions, integrating custom features, and enhancing the solution.Implementation and DeploymentOversee the implementation process, managing timelines, testing phases, and system rollouts.Coordinate with project managers and other team members to ensure smooth deployment.Conduct data migration from legacy systems to Business Central, ensuring data integrity.Training and SupportTrain end-users on Business Central functionality, ensuring they’re comfortable with the system.Develop user manuals and documentation to aid in knowledge transfer.Provide ongoing support post-implementation, troubleshooting issues, optimizing workflows, and delivering updates.Data Analysis and ReportingSet up data structures and analytics for business intelligence, helping clients make data-driven decisions.Use Power BI or built-in Business Central reporting tools to create customized reports and dashboards.Integration and MaintenanceIntegrate Business Central with other systems like CRM solutions, e-commerce platforms, or supply chain management tools.Maintain the system, applying updates and patches, and ensure compliance with security and data standards.

Westlands, Nairobi, Kenya

Nairobi, Kenya

At Lanstar Technologies i was tasked with:Ensuring customer issues reported are resolved.Researching diagnosing, troubleshooting and identifying solutions to customer issuesFollowing set standard procedures for proper escalation of unresolved issues to the appropriate internal teamsProviding prompt and accurate feedback to customersEnsuring proper recording and closure of all issues.

Nairobi, Kenya

Nairobi

Provision of ICT customer Support servicesConfiguring new computers and applications on the networkAssist in induction of staff and training on ICT services.

Network TroubleshootingHardware InstallationUser ConfigurationUser data transferHelpdesk.

Full Stack Web Development Cerification, Computer Software Engineerng

Bachelor Of Information Technology, Information Technology, Second Class: Upper Division

Activities and Societies: JKUAT Microsoft Developers Group Operating Systems Data Structures and Algorithms Computer Programming Web.

High School

Activities and Societies: Mathematics Society, Science Congress KCSE