Daniel Wechter Email & Phone Number

Greater Los Angeles Area

• Plan full nationwide music tours, securing accommodations, air, and ground transportation, and greeters, working with multiple clients• Book air, rental cars, and hotels in the GDS (Galileo/Apollo) or through contacts for groups, solidifying high commission and best rates • Act as first point-of-contact for any travel emergencies, finding solutions thoroughly with high urgency• Head travel for corporate clients in addition to those traveling on tour, managing their accounts with all suppliers• Ensure travelers’ profiles are updated to receive miles/points and preferred hotel chain, airline, seat assignment, and rental car agency• Research hotels and flights to determine which most suit each client and send options that best suit client, followed by the full itinerary• Answer main phone line, assisting colleagues’ clients with travel needs and emergencies, often re-issuing tickets• Utilize Delta Pro and American Airlines SalesLink for travel waiver codes and preferred seating

Los Angeles, California

• Negotiated special rate and add-ons with hotels, submit credit card authorization forms, enter and send rooming lists, and chase folios• Communicated all information from clients to suppliers, working with clients from the UK and Korea, and ensuring cultural standards are met• Designed and produced PowerPoint presentations of luxury accommodations to be shown to high-profile VIPs

Conduct tours of the hotel rooms and venues to prospective clients, inspect site room cleanliness, and entertain clients at the rooftop venueManage group room block pickup and status of contracts, deposits, and rooming lists and follow up with clients when necessaryCreate corporate rate and room block contracts for five managers, enter rooming lists, set up billing, flag VIPs, enter traces on reservationsAttend operations meeting to discuss VIP arrivals and guest issues, propose ideas to marketing team, and conduct group resume meeting Review all guest arrivals by writing amenity cards, researching guests’ professional titles, and entering all information into Opera

Greater New York City Area

Input, amend, and cancel reservations in OPERA from phone calls, emails, and faxes, ensuring information is current and accurateAssist guests with any needs from concierge duties to reservation questions, always displaying willingness and desire to helpAnswer calls from in-house guests and potential guests, inputting requests into HotSOS and following up with inquiries

Hotel And Tourism Management

Education record