Daniel Wheaton Email & Phone Number

Eden Prairie, Minnesota

• Collect and analyze all data in order to investigate the claim properly to make an accurateliability decision• Negotiate claim settlements with other insurance company adjusters• Speak with the insured and all relevant third parties to settle the claim and issue proper payments

Eden Prairie, Mn

• Communicated and liaised with other adjusters in different departments to ensure customer’s claim quality• Managed higher claim volume, handling claims with higher complexity• Trained and mentored new associates• Maintained compliance within state regulations

Eden Prairie, Mn

• Have processed more than 200 auto insurance claims in 19 different states, attaining a 90% customer satisfaction rating• Interview insured to provide data in order to determine an accurate liability decision• Review and investigate policies to ensure coverage for the claim• Communicate and liaise with other adjusters in different departments to ensure customer’s claim quality• Coordinate vehicle channeling with a 0.7% error rate

Plymouth, Mn

• Successfully exceed deadlines when executing the design of the product• Create 2D images into a 3D model as part of product development for a new application

Edina, Mn

• Optimized club members’ dining room experiences by ensuring customer needs were met and exceeded• Provided superior customer service in a fast-paced environment

Minneapolis, Mn

• Achieved customer satisfaction by handling service requests, telephone reservations, and other guests• Reduced customer wait times by assisting the servers and wait assistants with food running and cleaning tables, while maintaining a prominent role at the host stand• Collaborated effectively with fellow hosts to monitor dining room and guest flow to maximize table usage and minimize customer wait times of over 1,000 guests in a single night• Awarded Employee of the Month (September, 2014)

Hartland, Wi

• Provided excellent customer service and communication amongst the club members to enhance and foster relationships within the club• Identified development projects at the golf course to further advance and improve the overall quality• Managed the golf course by mowing the lawn, weed-trimming, keeping the greens clean, and raking the bunkers• Trained and supervised 2 new employees

Brookfield, Wi

Working at Papa Murphy's Pizza was a great first job that showed me how to succeed in a fast-paced environment. This included taking phone orders, while still working in the make-line. Being one of the first employees when it opened, I was trained to handle all duties, including being a cashier, morning prep work, and store maintenance. Although I was only there for two months, this job set the foundation for requirements in customer satisfaction.