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Daniel Whitehorn is listed as Enhancing User Experience through Technology based in Austin, Texas, United States. AeroLeads shows a matched LinkedIn profile for Daniel Whitehorn.
Daniel Whitehorn previously worked as Mac Expert at Apple and Quality Engineer at Apple. Daniel Whitehorn holds Bachelor'S Degree, Management Information Systems, General from University Of Houston-Clear Lake.
👋 Hi there! I’m Daniel Whitehorn, a dedicated professional with a unique blend of technical experience in software development and quality assurance, combined with a strong focus on customer engagement and relationship building. With a B.S. in Management Information Systems, I understand how to bridge the gap between technology and users needs.🌟 With a proven track record of understanding customers needs and providing tailored solutions, I believe that successful technology solutions are built on strong communication and a deep appreciation for the user experience.🔗 I’m currently seeking new opportunities where I can leverage my technical skills while continuing to provide world class customer satisfaction. I’m excited to connect with like-minded professionals who share a passion for innovation and collaboration!Let’s connect and explore how we can work together!
A career timeline built from the work history available for this profile.
• Excelled in a sales-focused role by identifying customer needs and recommending tailoredApple solutions, achieving a Net Promoter Score of 94 and generating $1.2M in revenue.• Built strong customer relationships through personalized service, contributing to highcustomer retention and ranking as a top performer on the team.• Adapted to diverse customer interactions to meet unique requirements, fostering awelcoming and accommodating environment
San Diego, California, United States
• Led the development and execution of test plans, including feature testing, regressionpasses, and bug tracking, ensuring high-quality software releases.• Enhanced test automation by developing new assertions and maintaining existingframeworks, demonstrating technical expertise and commitment to quality.• Improved documentation processes and collaborated with project managers to aligntesting efforts with production timelines, supporting successful project outcomes.
San Jose, California, United States
• Developed a responsive front-end for an internal framework tool using SwiftUI,showcasing strong technical skills and attention to detail in a production environment.• Engaged in cross-functional meetings to define project scope and features, and appliedfeedback to refine coding practices, ensuring high-quality outcomes.• Utilized git and radar for project management, demonstrating technical proficiency andcommitment to best practices in software development.
• Analyzed and understood customer needs to recommend personalized technicalsolutions, contributing to a Net Promoter Score of 95.• Managed visual merchandising projects with a team, demonstrating strong organizationaland problem-solving skills for effective execution.• Delivered on-the-spot technical support and troubleshooting for a wide range of Appleproducts, ensuring customer satisfaction and resolving issues effectively.
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Daniel Whitehorn is listed as Enhancing User Experience through Technology.
Daniel Whitehorn is based in Austin, Texas, United States.
Daniel Whitehorn has worked for Apple.
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Daniel Whitehorn holds Bachelor'S Degree, Management Information Systems, General from University Of Houston-Clear Lake.
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