Daniel Whitehorn Email & Phone Number

• Excelled in a sales-focused role by identifying customer needs and recommending tailoredApple solutions, achieving a Net Promoter Score of 94 and generating $1.2M in revenue.
• Built strong customer relationships through personalized service, contributing to highcustomer retention and ranking as a top performer on the team.
• Adapted to diverse customer interactions to meet unique requirements, fostering awelcoming and accommodating environment

San Diego, California, United States

• Led the development and execution of test plans, including feature testing, regressionpasses, and bug tracking, ensuring high-quality software releases.
• Enhanced test automation by developing new assertions and maintaining existingframeworks, demonstrating technical expertise and commitment to quality.
• Improved documentation processes and collaborated with project managers to aligntesting efforts with production timelines, supporting successful project outcomes.

San Jose, California, United States

• Developed a responsive front-end for an internal framework tool using SwiftUI,showcasing strong technical skills and attention to detail in a production environment.
• Engaged in cross-functional meetings to define project scope and features, and appliedfeedback to refine coding practices, ensuring high-quality outcomes.
• Utilized git and radar for project management, demonstrating technical proficiency andcommitment to best practices in software development.

• Analyzed and understood customer needs to recommend personalized technicalsolutions, contributing to a Net Promoter Score of 95.
• Managed visual merchandising projects with a team, demonstrating strong organizationaland problem-solving skills for effective execution.
• Delivered on-the-spot technical support and troubleshooting for a wide range of Appleproducts, ensuring customer satisfaction and resolving issues effectively.