Daniel Jones, Pgmp, Pmp, Spc Email & Phone Number

Florida, United States

Florida, United States

I lead a transformational enterprise program migrating from one platform to a new one. I head a $20million program with nearly 100 team members globally. Organizational Agile Evangelist leading training, mentoring and processes. Heading up the program and project process improvement initiative, increasing quality and quantity of deliverables.

• I lead a global team of FTE and contractor engineers and analysts across a dozen countries.• Develop and implemented test automation strategy• Instituted new processes and policies to improve team velocity by 20%• Lead scrum activities and ceremonies• Coordinated efforts across functional teams• Drove thought leadership in improving QA process• Represented QA to senior leadership and C-level stakeholders

Manage and oversee enterprise wide, global programs with $25M+ budget while running multiple concurrent sub-projects. Use Agile/Scrum, Lean Product Development and SAFe methodologies. Lead distributed/virtual team of 100+ participants and stakeholders in six different countries and multiple US cities. Provide strategic planning, analysis, and vision; recognized by senior leadership for consistently delivering products on time, within scope and budgeted forecast. Provide leadership and oversight to a team of technical program/project managers who use agile practices and the scrum framework for the planning, execution and delivery of productsWork with Business Sponsors to develop project roadmaps that align with business objectives/priority and consider resource availabilityDirect project portfolio activities, conduct reviews, and use strong technical and business acumen to manage risk and address escalated impedimentsDrive improvements in software development practices/processes within teams and across the organizationImplemented Change Management, Risk Management, and Communications Management and improved program governance structure, processes, and policiesExcellent verbal, written, and presentation skills. A demonstrated ability to effectively communicate technical and business issues and solutions to multiple organizational levels internally and externally as needed to support the strategic goalsEnsure exceptional delivery of products and services through quality assurance, risk management, documentation standards, and continuous qualitative and quantitative assessment and improvementMaintain and apply current knowledge of industry standards, best practices, trends, and advancements to serve as SME in thought leadership, business development, and other efforts as neededMaximize efficiency by using SAFe Lean/Agile program methodology to enhance quality and process while demonstrating expert knowledge of project management (waterfall and agile/scrum)

Tampa/St. Petersburg, Florida Area

At PMSI I manage enterprise level IT projects for the entire project and software development life cycles, from initiation through post implementation evaluation. I am responsible for: obtaining and managing a diverse set of resources; co-located, distributed on-shore, off-shore, employee and contractors; creating of detailed project plans, monitoring and follow up on assigned responsibilities, assuring timely receipt of project deliverables, coordinating meetings of all types, liaising with stakeholders from C-level executives to Business Analysts, to Developers and more.I handle several projects concurrently in a fast paced environment with constantly changing priorities. These project cross impact several systems and require tremendous coordination of disparate teams to bring them to a successful conclusion.Some of my accomplishments at PMSI are; Managed project for enterprise level client facing systems in the healthcare and insurance space Created process improvements that reduced defects by 75% Reduced time to production by 20% Built and grew relationship with our business partners Trained and assisted Business Analyst to improve requirements documentation Decreased rework of requirements documentation by 40% Initiated and lead project status meetings with the business and other stakeholders Proactively solved potential issues before they impacted the success of the effort Published and updated project reports Balanced resource needs and allocations among many competing projects and priorities

Tampa, Florida

I lea teams assisting new LabTech partners implement our innovative and robust Remote Monitoring and Managment solutions.I managed a staff of eight engineers and one admin. My team and I worked on up to 100 implementation projects concurrently and achieved an excellent record of delivering projects on time.I monitored and followed up on projects through all phases from beginning to end; assuring deadlines for milestones are met consistently. I created Statements of Work, Project plans, various Requirements Documents and other items. I led Kickoff meetings, deliverable review meetings, project planning meetings, wrap up meetings, etc. I acted as a point of escalation for any issues that may arise and worked to maximize partner satisfaction. I was able to view the process from both the company and customer viewpoints allowing me to bridge gaps and align expectations.Some highlights of my time there included;o Developed over 20 project documentso Designed workflows for efficiency, reducing labor costs by 30%o Acquired, allocated and assigned project resources o On time project completion rate over 90% Generated over $2million in professional services revenue Coordinated over 1,000 software implementation projects both remotely and on-site Communicated and worked with major stakeholders, developers, customers, managemento Prepared documents, presentations and other communication for upper management reportingo Conducted weekly status meetings for company leadership team Constant customer interaction and relationship buildingo Customer satisfaction rate of 95%o Customer facing person for all new purchases of the softwareo Attended trade shows and seminars to meet with customers Acted as Business Analyst for partners needed customized configurations and development Overcame obstacles from many sources; customers, development, management to find alternate solutions and achieve project success

◊ Acted as liaison between the business/client and the engineers and developers◊ Gathered requirements through thorough and detailed investigation and interviews with the client◊ Authored requirements documents and other technical documents to further the SDLC◊ Researched new and innovative solutions to software challenges◊ Conducted training sessions and meetings with every level of personnel◊ Cooperated with teams as every step of the SDLC; business, design, development, testing, etc.◊ Communicated with very diverse types of teams and individuals

◊ Managed multiple projects simultaneously in a fast paced and quickly changing environment◊ Lead a salesforce of ten in office and ten remote loan originators◊ Recruited, trained and mortivated staff to excel and exceed in all areas of production◊ Created business growth by networking, referrals and consultative selling◊ Represented the company to the public, performed public speaking to groups and organizations◊ Gathered data and requirements for loan approval and documented entire process◊ Designed systems for complex loan analysis, able to choose the best solution to a problem◊ Reengineered the loan process for efficiency, reduced time to close by 30%◊ Maximized resource allocation and budgets to improve revenues and profits◊ Communicated with diverse groups; high school drop outs to doctors and engineers◊ Liaison between customer and lender or underwriter◊ Explained complex loan information to the customer

► Managed three offices, taking each to their highest performance.► Directed staff of four to eight (depending on office). Recruited, hired, trained dozens of employees, many later promoted to manager or higher.► Recognized in the top 10% of managers in personnel development three times.► Coached my staff on how to best work with people from different backgrounds and of different educational and life experiences.► Launched and implemented new strategies and methods for business development. My offices achieved an average of 282% of their loan production goals. I excelled at finding new sources of business and extracting the maximum sales from each. I had huge success with sales to consumers, businesses and business owners.► Worked hand in hand with high ranking executives or business owners through our retail sales financing and equipment lease programs.► Awarded $150,000 in credit approval authority. Approved consumer loans, auto loans, real estate secured loans, as well as financing for retail goods (appliances, furniture, etc.).► Ran office like a small business, worked budgets, P&Ls, short and long term planning, etc.► Taught manager trainees the process of sound credit decision making and how to balance the needs of the customer or dealer with company policies and procedures.► Handled collection of past due accounts including; calls to borrowers, written correspondence with borrower or their attorney, restructuring of their debt, up selling to a larger loan, negotiating term or cash settlements, skip tracing, filing of legal action and garnishment of wages, and much more.

Bs, Finance

Ms, Mis

Areas of Study ◊ Systems Analysis & Design ◊ Database Administration ◊ IS Management ◊ E-Commerce ◊ SAP & ERP Systems ◊ Software.

Bachelor'S Degree, Finance, General

Master'S Degree, Management Information Systems, General