Daniel Lyons Email & Phone Number

Dallas-Fort Worth Metroplex

Support Client systems and Hardware onsite, TI Sherman Plant, 400mm wafer testing support platforms, Dallas Plant, Enterprise clients across Dallas Ft worth and North Texas,

Dallas, Texas, United States

Support the HPE field service contract for the North Texas Area, Act as HP Internal Field service Engineers, responding to Service calls for Hardware Under Warranty or Contract with HPE, supported all Current Enterprise Hardware for major national accounts.

Dallas, Texas, United States

Part of the DCE (Data Center Engineering ) team, Prevent any unscheduled downtime or interference with Normal Operations, Follow Procedures/MOP. Manage Primary Data center coordinate all service activities, manage Vendors, support all Teams access to Multiple on Campus Data Centers and MDF rooms, maintain, modify and upgrade network infrastructure while DCE builds out new facility for migration, Coordinate with other teams to decommission Existing hardware as services are transferred to New DC, maintain onsite Parts Storage and manage rollout project hardware staging for field upgrade Go teams, repair Computer and robotic hardware, Happily assist other teams with any issues and offer guidance or alternate perspective when requested or appropriate! ( Contract position to Decommission the Primary Data center all primary tasks completed before march 2021)

Dallas, Texas, United States

Part of the DCE (Data Center Engineering ) team, Prevent any unscheduled downtime or interference with Normal Operations, Follow Procedures/MOP. Manage Primary Data center coordinate all service activities, manage Vendors, support all Teams access to Multiple on Campus Data Centers and MDF rooms, maintain, modify and upgrade network infrastructure while DCE builds out new facility for migration, Coordinate with other teams to decommission Existing hardware as services are transferred to New DC, maintain onsite Parts Storage and manage rollout project hardware staging for field upgrade Go teams, repair Computer and robotic hardware, Happily assist other teams with any issues and offer guidance or alternate perspective when requested or appropriate! ( Contract position to Decommission the Primary Data center all primary tasks completed before march 2021)

Dallas/Fort Worth Area

As a Senior Field Service Engineer, I Supported and managed complex technical application architecture solutions Including Hardware platforms supporting large enterprises. I have experience coordinating team activities including issue troubleshooting, solution development, implementation, and validation. My skills as a resource manager includes conducting critical analysis of customer internal information technology system, network, and applications to assess hardware capability gaps, recommend improvements, and determine corrective actions required. I provide recommendations and insight to cross-functional development team, stakeholder C-level executives, and management in a range of technically complex criteria. I enjoy Helping others achieve their goals and assist with their Education by Leveraging my extensive experience Installing and supporting cloud computing Solutions For OEM's. Finally, in my client-facing role, I serve as an escalation resource for HP, Compaq, and Digital Products within the local team.

Sr Field services engineer supporting multi platform Storage, servers and networking.

Dallas/Fort Worth Area

Provided tailored services including, troubleshooting complex multi-platforms, hardware and software solutions by OEM and third-party organizations. I specialized in identifying issue resolution down to component, callout, or procedural process that is causing the deviation from expected operational parameters. I leverage technical proficiencies and qualifications including Disaster Recovery Planning and Backup Storage Replication certification from HP on the Blade and 3par cloud solution, to meet the complex needs in a range of clients and industries.I possess a breadth of experience serving as a trusted advisor for large corporate accounts on software package compatibility and hardware platform solutions that meet performance and growth expectations within margins. I have executed scripted deployment and asset management solutions implemented on multi OEM platforms across manufacturers. My expertise has been sought out in managing POS Implementation, troubleshooting, and maintenance activities supporting large retail chain operations.My industry experience also includes back-of-house support and issue resolution for major banks, ATM network support, major wireless manufacturer tower management, call routing, and usage tracking. I worked alongside a major automation specialist company in support of automated order processing solutions provided to large warehouse operations, including sorting solutions for major mail and package processing operations local to the North Texas Area.

Dallas/Fort Worth Area

In my role as a Field Service Engineer IV, I provided tailored network and hardware design, development, and technical acumen to meet client requirements. I have experience leading system root cause analysis, planning, design, testing, tailoring, and post-deployment validation utilizing standard protocols and procedures. My responsibilities included implementing hardware and software upgrades and changes, and working with the escalations team as a field resource testing implementing, isolating and resolving issues for super cluster servers, blade servers, Cisco, and attached multi-vendor storage systems at Lockheed Martin, Southwestern Bell, Verizon, T-Mobile, and Nokia. I have conducted requirement analysis supporting organization standards. My area of technical proficiencies also includes the deployment of multiple storage solutions in both physical and virtual environments. Supporting HP Hardware, software solutions and tools for deployment. A highlight of my achievements includes, • Receiving the HP MVP award in 2008-2009 for service excellence based on client feedback.• Planned, implemented, and managed 256-node supercomputer cluster supporting defense contractor three-year defense contract.• Designedand installed a 400 server Verizon test and development data center.• Conducted onsite maintenance and repair of servers, blades, SAN,opticaljukeboxes,tapelibraries, disk-to-disk backup hardware, and software at co-locations and client offices. * field service support for Digital, Compaq, HP, Dell, IBM enterprise, mid-volume, and entry level servers and connected multi-vendor storage, and backup solutions.

Certificates, Cad/Cam, 4.0

Master cam Drafting and G code file creation to control machining operations for lathe, milling and 3d machining centers.

Certificates, Aircraft Pilot (Private)

ground school, airframe and power plant training,

Certificates, Data Processing And Data Processing Technology/Technician

Diploma, Computer Science