Providing exceptional customer service and building repeat clientele. This is especiallyimportant due to the luxurious nature of the products we sell.Working as part of a team and exhibiting extensive brand knowledgeManaging delivery and stockAssisting with visual merchandising

Managing stock and inventoryResponsible for writing daily and weekly trade reportsOpening and closing proceduresResponsible for managing strict budgets and team targetsManaging a team of 9 and ensuring that all members of staff provide excellent customer serviceBuilding rapport with customers and generating repeat clienteleResponsible for training all new members of staff as well as conducting dismissalsRecruiting new members of staffResponsible for cash handling

Management of the employees: receptionists, maids, cooks and people in charge of maintenance. Financial manager, custumer service (pre and post sale), generation and maintenance of relationship with suppliers and employees

Support and participation in the organization of events that the company is present, coordinating the shipment of materials, ensuring that they arrive on schedule for the event, and support to the organizers. Support the management of field promoters with the analyst responsible for them. Sending promotional and courtesy samplers to internal costumers (consultants and sales promoters) and external, recording and changing prices in SAP, backoffice of the trades when they are in office, on… Show more Support and participation in the organization of events that the company is present, coordinating the shipment of materials, ensuring that they arrive on schedule for the event, and support to the organizers. Support the management of field promoters with the analyst responsible for them. Sending promotional and courtesy samplers to internal costumers (consultants and sales promoters) and external, recording and changing prices in SAP, backoffice of the trades when they are in office, on business trips and vacations, follow up the materials sent, participation on sales convention, and other activities Show less

Recording prices in SAP, application of diversion to custumers (directly in contact with Trade Marketing), recording interest in products, recording price for export to Bosch Group, application of the monthly Comercial Policy, analysis of price changes to discover their motives, and other activities

Management of the employees: receptionists, maids, cooks and people in charge of maintenance. Financial manager, custumer service (pre and post sale), generation and maintenance of relationship with suppliers and employees

Professional model, working in São Paulo, Rio de Janeiro, Minas Gerais, Milan – Italy e Paris - France