Daniel Reina Email & Phone Number

Allen, Tx, Us

Coppell, Texas, United States

• Manage and supervise dispatch operations for a multi-faceted service encompassing medical waste management and confidential shredding, ensuring timely and efficient scheduling and coordination of pickups and deliveries.o Execute supervision and coordination of daily dispatch operations for a team of 11 dispatchers across 4 states, ensuring 100% compliance with scheduling protocols and achieving a 20% reduction in response time to service calls through the implementation of streamlined processes, resulting in heightened operational efficiency and an increase in customer satisfaction ratings.o Implement cost-saving measures resulting in a reduction in overtime expenses while maintaining high service levels, contributing to an annual budget savings.o Utilize data analysis to optimize routes and assignments, leading to a 5% reduction in fuel costs and a 10% improvement in overall fleet efficiency over six months.o Implemented a training program for dispatchers, resulting in a 25% decrease in errors and a 10% increase in on-time dispatches within three months.

Coppell, Texas, United States

• As a dispatcher, efficiently allocated resources and coordinated timely responses to service requests or emergencies, utilizing communication systems to relay information and maintain accurate logs for effective workflow management. Facilitated seamless coordination among teams, ensuring prompt and organized deployment of personnel or vehicles to meet operational demands.o Utilized a real-time routing system, resulting in a 20% improvement in route optimization and a 10% decrease in average response time to service calls within three months.o Collaborated with cross-functional teams to streamline dispatch procedures, reducing manual errors and improving overall operational efficiency.o Implemented a prioritization system for emergency calls, leading to a reduction in response time to critical situations and ensuring swift and efficient handling of urgent incidents.

Mesquite, Texas, United States

• Active warehouse manager for 1 year. As a warehouse manager, directed and optimized daily operations, overseeing inventory, personnel, and logistics to meet organizational goals effectively. Implemented strategic planning, maintained inventory accuracy, and managed workflows to ensure efficient warehouse operations while adhering to safety protocols and quality standards.o Oversaw a team of 10-15 warehouse and driver staff, achieving a 15% improvement in accurate order fulfillmentso Introduced a cross-training program for warehouse staff, resulting in improvement in workforce flexibility and a decrease in labor costs due to reduced overtimeo Developed and implemented a new communication protocol resulting in a decrease in response time to emergency situations, ensuring swift and efficient handling of critical incidents.

Mesquite, Texas, United States

• As a delivery driver, executed timely and accurate deliveries of goods while adhering to established routes and schedules, ensuring exceptional customer service and satisfaction. Managed inventory, conducted vehicle inspections, and maintained detailed records to guarantee safe and efficient transportation of goods in compliance with company standards and regulations.o Received recognition for consistently meeting delivery schedules, achieving a 95% on-time delivery rate and earning praise from supervisors and clients for reliability and punctualityo Acted as a mentor for new drivers, providing guidance on safe driving practices and company protocolso Managed inventory and performed quality checks on delivered items, reporting discrepancies and ensuring accuracy in order fulfillment.

United States

• Class A CDL• Implemented fuel-saving techniques such as maintaining consistent speeds and proper vehicle maintenance, achieving a 10% reduction in fuel consumption and contributing to cost savings.• Maintained detailed logs and records of driving hours, rest breaks, and vehicle inspections in adherence to DOT (Department of Transportation) regulations, ensuring full compliance at all times• Managed and documented cargo loading and unloading procedures, ensuring compliance with weight distribution regulations and securing cargo to prevent shifting during transit, resulting in a 5% decrease in cargo damage.

Dallas, Texas

•Active QA supervisor for 8 months•Collaborated with production and quality assurance teams to enhance SOPs (Standard Operating Procedures), resulting in an improvement in manufacturing processes' compliance with industry standards. •Conducted supplier audits, improving supplier compliance by 10% and reducing the number of non-conforming products by 5%, ensuring quality consistency in raw materials • Developed and delivered training programs on food safety protocols and compliance standards, resulting in an increase in employee awareness and adherence to safety measures.•Conducted regular food safety audits leading to a decrease in non-compliance issues and improvement in adherence to food safety regulations within audited departments.

Dallas, Texas

•Active 2nd shift grind/raw meat room supervisor for 8 months•Led team meetings to discuss production goals, performance metrics, and process improvements, fostering a culture of continuous improvement and teamwork.•Supervised and coordinated production activities, overseeing a team of 10 employees, resulting in a 15% increase in production output while maintaining quality standards.•Developed and implemented standard operating procedures (SOPs), resulting in an improvement in production efficiency and a decrease in processing time.