Design, business, & technical acumen fused with a passion for user empathy & advocacy. Core competencies: client & cross-functional team engagements; design strategy, leadership, facilitation, and execution (user experience design, information architecture, interaction design, user interface design, visual design, and prototyping).USER EXPERIENCE SKILLS:• Digital product/application design: transactional, mobile-first, responsive web, native, hybrid• UX Research: surveys, interviews, workshops, data/analytics, usability testing (qualitative, quantitative, A-B, heuristic)• Information architecture: problem/requirements definition, site maps, user flows, wireframes, information graphics• Interaction design: freehand sketching, participatory, iterative, user-centered, micro-interactions, animation• Visual/UI Design: branding, typography, grids, illustration, color theory, design patterns/systems, data visualizationTECHNICAL SKILLS: • Lean, agile, waterfall, hybrid methodologies: Jira, Confluence, Asana, RTC, Basecamp, Slack• Design: Figma, Sketch, Omnigraffle, Adobe CC (XD, Illustrator, Photoshop, DreamWeaver, InDesign, Flash, After Effects)• Rapid prototyping: paper, low/hi-fidelity, Axure, InVision, Adobe XD, responsive HTML/CSS, JS libraries• CMS: WordPress, Drupal, SharePoint, etc.• Accessibility compliance (WCAG, ADA, 508)• Search engine optimization/analysis• MacOS & Windows hardware, software, and networking troubleshooting, upgrades, data migration(Resume, professional references, and portfolio examples available upon request)