Combining my Psychology qualifications and Hospitality experience, I am a client focused solutions provider with leadership experience, a high level of interpersonal skills, and a passion for statistical and systematic analysis. Prior to this, I held leadership roles within the hospitality industry for 15 of my 20 year career; mainly within Melbourne’s now world famous breakfast café scene. During this time, I have gained valuable insight into how to run a small business, train staff, be a positive role model, deliver customer solutions either before they occur or after something unexpected has arisen, and manage client expectations to deliver a positive experience. My various roles within Management Consulting and Occupational Rehabilitation have enabled me to complete myriad projects relating to people, culture, leadership, and change management and engaging with workers typically with complex Psychological and Physical needs.