Daniel Zarracayo Garcia Email & Phone Number

London, Gb

London, Reino Unido

London, United Kingdom

1st & 2nd Line Support:-Providing support to users in our two offices for AD, Office 365, Sharepoint, RD, 3CX, TCP/IP... in a friendly and professional manner.Network Administrator:-Managing and keeping network operational.Administering DC's (Windows server AD):-Windows Server 2003, 08, 12, 16.Administering Hyper V server:-Automating creation of local VM's.Administering Office 365:-Managing and troubleshooting Outlook, OneDrive, Excel, Word...Administering Sharepoint:-Managing and troubleshooting issues with Sharepoint or related (IIS, SQL).Administering Azure:-Managing Azure servers.-Automating creation of cloud VM's.Administering Citrix / RD Web Access.-Installing/Licensing/Troubleshooting.Administering Wiki space.Administering SANs:-Checking data parity and integrity on RAID.Powershell:-Managing and troubleshooting systems via Powershell scripts

Seville, Spain

Provided high-quality customer service face to face and over the phone in an efficient and professional manner.Successfully worked with the manager and as a team to achieve both team and individual targets. Handled office and administrative duties - accurate completion of banking summaries; processing of stock orders and returns; completion of stock counts; filing of all relevant paperwork.Ensured procedures and legalities were all adhered to when selling equipment, especially when on monthly payment contracts.Provided a warm and friendly environment for customers, always taking into account that, for many customers, the nature of our business was quite daunting and complex.Tried to resolve customer issues and complaints in a courteous and tactful manner.Was responsible for high quality and efficient repairs of computer and other electronic equipment.Repairing and replacing all the computer hardware parts which are undergoing problem.Installing different software and O.S. on computers.Handling virus related issues.

Melilla, Spain & Seville, Spain

Three years spent as a aux technician in telecomunication in Fernandez Loysa communications baseTwo years assigned as Security Guard on the Melilla base in North Africa, monitoring all entries and exits, control of personnel, messaging and military and civilian visits plus two years in Fernandez Loysa communications base based in Seville as Security Guard too.Warehouse Operator at our Seville base during my last three years in the army. Responsible for the management of Materials, Transmissions and Logistics, working with radio frequencies, operating pallet trucks, forklifts and turret trucks

Ccna Cisco Certified, Information Technology

Mcsa Microsoft Certificate, Information Technology

Windows Server 2012

City & Guilds Level 3 Diploma In Ict Systems And Principles For It Professionals (Qfc)., Information Technology

Bachelor Diploma In Energy Management & Electronics, Electrical Engineering Technologies/Technicians