Dan Zook Email & Phone Number

California, United States

Austin, TX, US

Right Side Up is a marketplace to access premium marketing freelancers—with all of the marketing chops, and none of the agency fluff. We’re trusted by the most respected early-stage ventures, the fastest growing tech companies, and well-established Fortune 500 teams to do one thing better: growth.Marketers in our marketplace have deep in-house experience.

San Francisco, CA, US

- Develop and execute on high value experiment roadmaps to increase demand, sales, and customer retention- Work with XFN teams to prioritize features and influence product roadmaps- Manage growth team members and use data to prioritize opportunities based on estimated revenue and profit

San Francisco, CA, US

- Membership acquisition and retention for Lyft Transit, Bikes, and Scooters- Drive growth marketing and lifecycle initiatives with Product, Data Science, Engineering, & Design- Development and execution of metric-driven and omnichannel growth marketing experimentation roadmap. - Channel experience: Lyft in-app surfaces, email, push, sms, billboards, and web

San Francisco, CA, US

- New driver lifecycle and incentive management- Experiment analysis and statistical tests (SQL, Mode)- Led communication channel improvements across: push notifications, sms, email, in app banners

San Mateo, California, US

FBN helps farmers bring more profit to their bottom lines through technology & financial products. FBN businesses include an online marketplace ("Amazon for farm products"), a thriving community forum ("Reddit for farmers"), crop and health insurance, and innovative grain marketing financial software + brokerage. My roles included: - New Customer Demand.

St. Louis, Missouri, US

Customer Success:-Scaled the team to 9 representatives across 2 locations to acquire, support & train thousands of farmers-Clearly defined the need for a customer health scoring system & spearheaded the initiative -Led NPS survey follow up to quickly close the loop with detractors, collect additional feedback to integrate into the product. Product.

St. Louis, Missouri, US

Sales Support:-Resolved thousands of customer cases. Including: technical issues, complaints, sales process questions & product questions. Focused on delivering the highest quality of service and level of detail to our agents, sales members, and clients. -Provided Salesforce customization and reporting to increase transparency & improve our ability to hit.

Online application developed to help groups of people coordinate, buy and save on local food.-Provided consultation to founding members to develop Wholeshare's social presence & inbound lead demand generation-Developed and executed Facebook ad campaigns (Copy, Demographics, Creative)-Analyzed and reported metrics + optimizations for use in future marketing.

San Francisco, California, US

Leading social advertising and analytics platform, acquired by Brand Networks.- Worked on the cutting edge of Facebook, retargeting, & display advertising/optimization- Made early outreach to startups, multi-national companies and agencies to discuss online advertising capabilities.- Optimized Facebook ad campaigns on Optimal's Facebook API

Social network for entrepreneurs, accelerators, incubators, universities, professionals, and venture capitalists-Researched potential partners, managed internal community, sourced leads, developed promotionals, & created their social media presence.

Hartford, CT, US

-Developed an understanding of the fundamentals of private insurance & various commercial types (property, worker's compensation, umbrella, general liability)-Shadowed insurance professionals as they underwrote & sold middle market policies

Master Of Business Administration - Mba, Concentration: Marketing Data Analytics

Certificate, Experimentation + Testing

Certificate, Engagement & Retention

Ba, Sociology, Technology Management

Certificate, Permaculture