Daniela Esteves Email & Phone Number

Mableton, GA, US

Washington, District Of Columbia, United States

Washington, District Of Columbia, United States

Maryland, United States

- Facilitated a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs.- Collaborated with team members to ensure optimal guest experience and support store operations.- Performed product presentation tasks according to company standards.

Washington, District Of Columbia, United States

- Assisted patrons, artists and clients with ticket purchases, event builds, reports and more using Patron Manager software and served as head liaison with third-party vendors. - Oversaw implementation of COVID-19 Health & Safety Protocols and led communication efforts with patrons. - Collaborated with colleagues on database management and supported.

Duluth, Georgia, United States

- Facilitated a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs.- Collaborated with team members to ensure optimal guest experience and support store operations.- Performed product presentation tasks according to company standards.

Greater Atlanta Area

-Planned meetings/events according to the needs of our clients in a timely manner. - Responded to crowd management, crisis and/or sympathetic situations in a prompt professional and diplomatic manner. - Functioned as Manager on Duty (MOD) on event days, maintaining total responsibility and authority over all clients, employees, security and safety in.

Sandy Springs, Georgia, United States

- Aided patrons with using ticketing software and processing ticket purchases through various methods including cash, credit and debit.- Provided superior customer service during sales, will call distribution, and telephone inquiries related to show, location or ticket information. - Resolved guest complaints within scope of authority and accurately.

Miami, Florida, United States

- Managed content creation for all active social media platforms, company website, and print and radio advertisments and developed ad campaigns across all project landscapes- Administered creative marketing strategies to projects new and old with the goal of producing conversion and brand awareness- Oversaw costs, produced marketing budget plan and.

Gainesville, Florida Area

- Aided patrons during their visit by taking tickets, directing them to their seats, enforcing building policies and answering questions- Secured vital areas during events: backstage, locker rooms and main arena- Coordinated parking procedures for events such as gymnastics meets, concerts and more

Gainesville, Florida Area

- Liaised with confirmed speakers and their staff on required materials such as bios, headshots, RSVPs, logos and speaker release forms- Assisted with production team on-site on a/v, presentation line up and graphics- Maintained databases as requested and provided speaker-related reporting upon request

Gainesville, Florida Area

- Developed grassroots campaigns by strategically planning postering routes and distributing marketing materials- Created interesting, engaging and relevant social media content for Facebook, Twitter and Instagram- Wrote effective press releases that were sent out to a wide range of publications, including The Gainesville Sun and The Independent Florida.

Master Of Arts - Ma, Arts Management

Bachelor Of Science (B.S.), Public Relations, Advertising, And Applied Communication

Activities and Societies: Public Relations and Socials Director for UF's chapter of Friends for Life of America