Danie Van Heerden Email & Phone Number

Amanzimtoti, KwaZulu-Natal, South Africa

https://www.des-igngroup.com/

Durban, KwaZulu-Natal, South Africa

• Technical lead and system administrator of three ServiceNow Instances that included responsibilities for growing and managing the Configuration Management Database, configure integration between ServiceNow Event.
• Service Portfolio deployment in ServiceNow.
• Technical lead in three affiliate onboarding projects into ServiceNow
• Designed and built out Supply Chain Master Data management system in ServiceNow
• System Center Operations Management and Solarwinds Event Management integration into ServiceNow for Event Correlation and Auto Incident Creation.

Durban, KwaZulu-Natal, South Africa

Moved into the Service Management team to assist in ServiceNow refresh project that included three instances used within Aspen. Streams of responsibility were Infrastructure monitoring systems integration into ServiceNow Event Management module, compiling and building configuration management items into the CMDB, LDAP management for user and group.

Durban, KwaZulu-Natal, South Africa

• Based on site at ASPEN Holdings head office as a Senior Project Engineer. Duties included Project Management, integrate affiliate partners and newly acquired business into the ASPEN ICT infrastructure hosted in the.
• Planned, Migrated and Integrated 220 Active Directory Users and Workstations from Affiliate Company in Brazil into Aspen Active Directory in Frankfurt Germany.
• Planned and Migrated Virtual Machine Infrastructure from Aspen Ireland Office to hosted VMware infrastructure in Frankfurt Germany
• Implemented virtual infrastructure for Ghana's SAP project
• Assist members of the Group IT Service Management team in the rolling out of an updated ServiceNow Production, Quality and Development instance.
• Worked with Group IT Service Management team in the development of the CMDB

Durban Area, South Africa

• The client base at SpecCom had little to no IT staff to maintain their systems and as such it was my responsibility to ensure that the signed maintenance agreements were honored within agreed SLA timeframes. Apart from.
• Implemented VEEAM Backup and Replication on client site and replicated 25 servers to a remote datacentre. Tested a live Disaster Recovery to the remote datacentre.
• Developed a barcode scanning program for counting participants in the successful Guinness World Record Attempt for Largest Practical Science Lesson in February 2016
• Migrated Two VMWare 5 servers with 38 virtual servers over to VMWare 6. Installed VEEAM 8 and Backed up the 38 servers including the 12 existing servers on an existing host. Setup VEEAM replication of 12 servers to.
• Consolidation of 8 Exchange 2013 servers into 2 Exchange 2013 production servers with 2 servers on hot standby in remote site with a DAG.

Pinetown, South Africa

• Daily operational responsibilities included Active Directory, Exchange, Windows Server, HP Server, HP SAN, HP Blade Chassis and VMWare administration comprising of over thirty five servers spread across nine different.
• Server and backup hardware refresh project across the nine Umgeni Water sites that included virtualizing smaller sites into a Hyper-V hypervisor to reduce infrastructure and licensing cost
• Upgraded Exchange 2003 to Exchange 2007 on seven servers.
• Designed and rolled out System Center Configuration 2007 to the nine sites that included a primary and secondary site design. Build new desktop images to upgrade over seven hundred desktops and laptops from Windows XP.
• Upgraded VMWare environment from v3 to v4
• Successfully recovered the whole Umgeni ICT Server environment from backups three years in a row at the annual Disaster Recovery Testing at the HP data center in Gauteng. The process was to test the ability to fully.

Durban, KwaZulu-Natal, South Africa

• As Senior Microsoft Engineer I was responsible for all Microsoft Platform rollouts, support and design for customers. Areas of focus was Active Directory, Exchange, System Centre Suite, File and Print Services..
• Design and implement Umgeni Water Active Directory (NT4 to 2003) and Exchange (5.5 to 2003) migration across nine sites. Consolidation of numerous physical file servers into a virtual environment. Migrated Application.
• Rolled oud out seventy eight Servers and backup devices to hospitals and clinics across KZN.

Johannesburg Metropolitan Area

• Played a duel role as Senior End User Support to lead and assist the End User support team as well as assist the Server Engineers with a tasks and projects. Notable Achievements
• Rolled out Trend Micro Servers to 8 Sites and over 500 desktops

Johannesburg Metropolitan Area

Responsibilities included maintaining and supporting server and end user environment for assigned SLA clients on a daily and weekly basis. Assisted in large projects that included clients such as Citibank, Investec, BMW South Africa and KellogsRespond and resolve break-fix and warrantee calls.

Certified Business Profesional, Project Management

Business Analysis, Ccba

Microsoft Certified Trainer, Information Technology, Microsoft Certified Trainer

Business Management Development Program, Business Management

Activities and Societies: Class Leader

Mcse Windows Nt 4, Mcse Windows Nt 4

Education record