Danii Fenner Email & Phone Number

Royal Tunbridge Wells, England, United Kingdom

Tokyo, Japan

Teaching at this part time job, as well as teaching online at my self employed part time job.

Use webcam and Preply software daily, good computer and typing skills.Managing students bookings, and rescheduling needs. Good at using Calendars and availability systems.Teaching 30 minutes – 1 hour per students lesson (up to 10 a day), keeping them engaged and talking for that time.Using lesson materials, and creating my own to keep the students on track, depending on their goals.Listening to students needs.Knowing how to contact and use the support team for the students, as well as myself if there is an IT issue.Good listener, confident when speaking.Good time keeping when having several lessons in a row without breaks.Good organisational skills.

Tonbridge, England, United Kingdom

• •Use computers for various applications, such as database management or word processing.Answer telephones and provide callers with information, take messages or transfer calls to the appropriate individuals. Operate office equipment, such as computers, copiers or phone systems, and arrange for repairs when equipment malfunctions.• Able to use automated headset which is controlled via voice to allocate a location for every piece of stock – phonetic alphabet is utilized.• Greet visitors or callers and handle their enquiries, or direct them to the appropriate people according to their requirements.• The Job title is Team leader but work as management, personally manage/open /close the store depending on the shift.• Taking control of the sales floor, useful delegation of jobs and tasks for myself and colleagues on shift.• Manage others performance, observations and help with coaching when needed.• Work with deliveries and putting stock in suitable locations, and completing stock tasks on computer system.• Work with cash office/tills, counting the stores money daily, reporting any issues, correcting any errors.• Good knowledge of more complex computer systems.• Customer service.• Managing daily tasks, delegating if necessary. Keep up to date withKPIs,or sales reports, and assist on achieving whenever possible.

Tunbridge Wells, England, United Kingdom

• • • • • •Confer with customers by telephone or in person to provide information about products or services, take or enter orders.Check to ensure that appropriate changes were made to resolve customers' problems.Contact customers to respond to inquiries or to notify them of any orders specific to them.Refer unresolved customer grievances to designated departments for help if unable to be completed in store.Compare disputed merchandise with original transactions and information from invoices and prepare invoices for returned goods. Offering financial services, for example, the Argos card- putting through credit information, or insurances.

Tunbridge Wells, England, United Kingdom

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, or obtain details of complaints.Check to ensure that appropriate changes were made to resolve customers' problems. Help with displays, and stocking shelves/ keeping them tidy.Help with other departments when necessary.

Bachelor Of Science - Bs, Planetary Astronomy And Science, First Course Passed (Part Time)

In 2018 I started this course with open university, it was part time as I worked full time, and had to find 16 hours a week on top of 45.

Associate'S Degree, Criminology

Japanese Language N5/4, Japanese Language

Beauty Therapy Level 1 Nvq, Beauty Therapy, Merit

A course that covers many different sectors of health and beauty. (Maths, English, and IT also included)