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Jira: Managed agile project tracking, configured workflows, and delivered training to enhance project management efficiency.Confluence: Administered the collaborative wiki, organizing documentation and knowledge bases for seamless team collaboration.TeamCity: Set up and maintained CI/CD pipelines, automating builds, and ensuring continuous integration integrity.Nexus: Managed repositories, ensured artifact integrity, and optimized repository performance for development efficiency.Zabbix: Oversaw IT infrastructure monitoring, implemented custom templates, and ensured proactive alerting for system reliability.GitLab: Administered version control, optimized repositories, and streamlined workflows for efficient version control.Python: Developed automation scripts to streamline tasks, testing processes, and enhance operational efficiency.TestRail: Managed test cases and results, ensuring comprehensive test coverage and high-quality deliverables.SonarQube: Integrated code quality and security analysis tools, addressing issues for cleaner, more secure code.Azure DevOps: Supported full application lifecycle management, optimizing version control, automated builds, and monitoring for robust development practices.English C1: Demonstrated effective communication with international teams, ensuring clear collaboration and successful presentations.In my L3 support role, I consistently showcased attention to detail, strong problem-solving abilities, and a drive for continuous improvement, contributing to project success, optimized workflows, and enhanced software development processes

Installing, setting up, and maintaining networks, software, and computer hardware.Identifying technological problems and promptly delivering fixes to users.Updating the system often and making sure security fixes are installed.Regulating access restrictions, user accounts, and permissions.Enhancing system effectiveness and network performance.Helping with system restoration, disaster recovery planning, and data backups.Collaborating with cross-functional teams to put IT solutions into place and sustain them.Holding user training sessions and offering technical assistance and direction.Examining and assessing new technology to suggest enhancements or improvements.Keeping track of IT systems, processes, and procedures in writing.

1. Installing and configuring software, hardware and network infrastructure Throughout the entire time.a. Installation and configuration of software for the business processesb. Installation of network infrastructure, rebuilding network infrastructure, finding best topologies and downsides of network infrastructure within the office2. Monitoring the system performance and troubleshooting Throughout the entire time.a. Installing and configuring WinMTR software for monitoring of network performance status3. Providing the security within the companya. Installation of Zkteco ZK-F22MF Access and Attendance Control4. Setting the vision which technologies will be used within the company.a. Building new network infrastructure for the small office with new hardware equipmentHere is the link for internship project that I have done during my work-time:https://drive.google.com/file/d/1RJHxhDcQ6_u-e3O0ML220yqeJcNlDcfO/view?usp=drivesdk