As a Division Director, I have expedited and improved a series of processes, resulting in increased efficiency and cost reduction.The most significant impacts have been seen through the enhancement of application support, following the identification of bottlenecks and the initiation of changes through a series of smaller projects.Currently, I am leading a project to replace the entire application from the outdated system to a web interface, collaborating with the supplier to… Show more As a Division Director, I have expedited and improved a series of processes, resulting in increased efficiency and cost reduction.The most significant impacts have been seen through the enhancement of application support, following the identification of bottlenecks and the initiation of changes through a series of smaller projects.Currently, I am leading a project to replace the entire application from the outdated system to a web interface, collaborating with the supplier to develop new solutions. In addition to this project, I am overseeing a series of smaller process automation projects related to the core system.Simultaneously, I am managing other projects that are not directly related to digitization. One notable project is the restructuring of the central inventory of the bank's archives.I oversee a team of 20 employees across 15 areas, as the Division encompasses operational and application support for retail and corporate divisions, card operations, as well as general affairs such as archives, mail services, technical security, property maintenance, etc. Show less

Proud to lead great Project Introduction of the Euro I was responsible for implementation of all law regulations in bank and all operational adjustments in order to make possible change of all account balances from Kuna's to EUR and work in new Environment. For this project I:- defined project scope with project plan with detailed tasks in more than 20 modules for 15 teams and time line (using Microsoft Office's PM tool and GANTT)- worked on and coordinate preparation of all… Show more Proud to lead great Project Introduction of the Euro I was responsible for implementation of all law regulations in bank and all operational adjustments in order to make possible change of all account balances from Kuna's to EUR and work in new Environment. For this project I:- defined project scope with project plan with detailed tasks in more than 20 modules for 15 teams and time line (using Microsoft Office's PM tool and GANTT)- worked on and coordinate preparation of all specifications (such as new transactions, and modules) for core system, bank applications including digital channels, and different kind of reports organized, coordinated testing teams and analyzed testing results and communicate them with vendor- catalogued all bank products and product and process documentation and its forms and templateswas balancing between regulator, vendors and internal teams to keep track on - coordinated testing sessions- continuously reported regulator, steering committee and teams- detected risks, prevent them and was solving problems- mentoring and helping teams in their tasks and keeping good level of team spirit - managed Project's documentation Managing Project of new web page, I made new digital sales channel by installing on-line applications for clients with modern contentManaging Intranet page Project, I made easier access for all employees to main information, forms, e-learning options etc. Show less

Made trend of positive change from passive to active banking by new product development through digital communication methods and new approach to clients (on-line basis)- increased number of credits by on line credit applications and well organized marketing campaign (including digital)- increased number of younger clients by developing new web page with digital communication channels- increased non-interest revenue by implementing new fees and balance existing increased quality in… Show more Made trend of positive change from passive to active banking by new product development through digital communication methods and new approach to clients (on-line basis)- increased number of credits by on line credit applications and well organized marketing campaign (including digital)- increased number of younger clients by developing new web page with digital communication channels- increased non-interest revenue by implementing new fees and balance existing increased quality in credit approval process by developing new half automate model- fastened processes by merging application documentation- improved internal communication by developing intranet page with e-learning module and Q & A- reduced operational risks- modernize bank's visibility by refreshing graphic standards and marketing materials Show less

I was responsible for establishing Developing Agency, and in 4 year period I turned it in respectable and recognizable Agency with more than 50 mil worth of projects, mostly from EU funds, witch increased growth in local community.- I established all regulatory documentation and made strategic plan- counseled more than 200 business clients for improving their business, and also more than 10 institutions and local government- prepared and submit the biggest project in town… Show more I was responsible for establishing Developing Agency, and in 4 year period I turned it in respectable and recognizable Agency with more than 50 mil worth of projects, mostly from EU funds, witch increased growth in local community.- I established all regulatory documentation and made strategic plan- counseled more than 200 business clients for improving their business, and also more than 10 institutions and local government- prepared and submit the biggest project in town Slatina and many different applications by proactively working with potential applicants in all fields of EU funds (ESI funds 2014-2021): economy, social, agriculture, education etc.- I was helping stakeholders in increasing their business by preparing business plans and Cost and benefit analysis for them- by using proactive approach I positively change habits of stakeholders in using EU funds set up accurate information system by developing and managing agency's web page gathered community by organizing regularly based coordination with stakeholders- increace income and EU funding by lead projects for Agency and other stakeholders- educated and mentored 10 interns Show less

Responsible for organization and efficient functioning of Bank Branch in Retail and SME Business.- delivered second best profit contribution in Slavonia region, within 2008- one of 3 top branches in Croatia based on 2013th result- successfully lead team of 25 employees on 3 locations in two daily shifts- very well balanced between clients, employees and management- contribute to many Bank projects