- Maintains solid customer relationships by handling their questions and concerns with speed and professionalism. - Prepares and/or distributes documents, correspondence and reports with little or no supervision.- Interacts cross-functionally with several departments in the organization to provide excellent customer service.- Prepares and maintains Project Schedule.- Prepares and enforces Project Strategy Document.- Distributes and maintains current drawings, specifications and product data. - Provides value and technical input to the project team to help satisfy the client’s needsResponds promptly to needs of fellow team members.- Effectively assisted in the training of (3) Front Office Associates.- Projects professional and positive attitude. Qualifications: - Self-starter, enthusiastic, customer-service-oriented, team-player- Strong problem solving skills- Ability to manage time effectively in a fast-paced environment- Ability to manage multiple situations simultaneously- Great interpersonal skills- Knowledge of supervisory practices and procedures- Strong operational skills