Danika Collins Email and Phone Number
Danika Collins work email
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Danika Collins personal email
Experienced Customer Advocate with a history in e-learning, SaaS, and e-commerce industries. Skilled in Customer and Technical Support, with a level-headed management style and proactive support and customer service mentality. Proficient in the use and troubleshooting of various software, tools, and applications; with a knack for improving and creating protocol to positively affect productivity and the customer experience.I strive to deliver values to clients by providing “best-in-class” business solutions to the client's needs, through Consultative Engagements and inter-personal Liaising, able to work independently as well as part of a team, with strong verbal and written communication skills and the ability to interact well with others. I achieve client satisfaction by performing needs assessment and requirement elicitation, recommending the optimal solution to the client’s requirements with proactive communication. Possess strong analytical and organizational skills that assist in balancing and prioritizing work objectives. I focus to efficiently address client’s requests. Have a high degree of self-motivation and ability to work and communicate efficiently in a group environment to motivate others.
Vector Solutions
View- Website:
- vectorsolutions.com
- Employees:
- 908
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Director Of ImplementationVector SolutionsSan Francisco Bay Area
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Director Of ImplementationGet Inclusive Dec 2020 - PresentTampa, Florida, Us -
Director Of ImplementationEverfi Jun 2018 - May 2020Charleston, Sc, Us -
Sr Manager, Customer Success - Technical SolutionsEverfi 2016 - Aug 2018Charleston, Sc, Us
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Implementation SpecialistLawroom (Acquired By Everfi) Dec 2014 - Jul 2016Walnut Creek, Ca, UsLead the implementation of any new customers or solutionsFacilitate internal and external meetings to set up the time-frames and guidelines of the Roll-Out depending on the scope.Ability to serve as a liaison between sales/technical departments and the end usersUphold knowledge of CampusClarity products to be able to train and clearly explain the benefits and functionality of each productMaintain accurate records regarding all aspects of the Roll-out process in Sales ForceEnsure group training sessions occur for clients to ensure that each new user easily utilizes the solutions provided to themDeliver project plan and updates on a weekly basis to Client -
Accounts Recievable ClerkPrivate Eyes, Inc. Dec 2013 - Dec 2014Walnut Creek, California, UsAudited all invoices provided by company vendersBill all clients accurately and according to client protocols Contact all client after billing to ensure they have received their invoiceCollect money from current and past due cleints -
Client Service Representative4506-Transcripts.Com Aug 2012 - Dec 2013Walnut Creek, California, UsProvide quality customer service to clientsMaintain an average turnaround time of 24-48 hoursResolve client issues effectively and efficiently Manage several assigned client accountsHandle confidential documents containing sensitive data Work directly with the IRS to process tax transcriptsPrepare production reports based on daily volumeResponsible for updating protocols as neededProvide web training services for new clientsRespond to client e-mails within one hour
Danika Collins Skills
Danika Collins Education Details
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Devry UniversityBusiness Administration Accounting
Frequently Asked Questions about Danika Collins
What company does Danika Collins work for?
Danika Collins works for Vector Solutions
What is Danika Collins's role at the current company?
Danika Collins's current role is Director of Implementation.
What is Danika Collins's email address?
Danika Collins's email address is dc****@****rfi.com
What schools did Danika Collins attend?
Danika Collins attended Devry University.
What are some of Danika Collins's interests?
Danika Collins has interest in Social Services, Civil Rights And Social Action, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.
What skills is Danika Collins known for?
Danika Collins has skills like Microsoft Word, Microsoft Office, Adobe Acrobat, Microsoft Excel, Salesforce.com, Jira.
Who are Danika Collins's colleagues?
Danika Collins's colleagues are Evan Peguero, Rebeca Lowry, Alex Staker, David Farrar, Samantha Mayberry, Samuel Shallenberger, Kelly Steiner.
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