Danil Samostroenko Email & Phone Number

Irkutsk, Russia

Acceptance of servers and setting up their monitoring. Working with the Linux console, monitoring applications from Docker containers, configuring the integration of the monitoring system with services such as Elastic, Prometheus, etc.

Irkutsk, Russia

Registration of customer requests in the task tracker. Monitoring and resolving incidents related to the operation of client servers that are under support.

Irkutsk, Russia

Monitoring of software operation and notification of the 3rd line about failures in the operation of systems. Solving user requests.

Irkutsk, Russia

Acceptance and solution of applications received on the 2nd line of the technical support service;Consulting system users;Implementation of primary diagnostics, collection of additional information about the cause of the incident, elimination of the cause of the incident;Escalation of user calls to the 3rd line of technical support, as well as independently detected deviations in the system;Monitoring the stability of the system;Technical support for 3 document management… Show more Acceptance and solution of applications received on the 2nd line of the technical support service;Consulting system users;Implementation of primary diagnostics, collection of additional information about the cause of the incident, elimination of the cause of the incident;Escalation of user calls to the 3rd line of technical support, as well as independently detected deviations in the system;Monitoring the stability of the system;Technical support for 3 document management systems. Show less

Irkutsk, Russia

Active search and formation of long-term relationships with new clients, analysis, calculation and monitoring of the predicted effectiveness of advertising, negotiations, presentations, conclusion of contracts (personal meetings with clients), interaction with designers on the preparation of advertising materials.