• Examine intricate system design and architecture specifications, data models, and diagrams. • Develop, analyse, interpret, and assess the integration and configuration of computer systems.• Research, analyse, evaluate, and supervise network infrastructure to ensure networks are optimally set up for performance.• Deploy, configure, test, maintain, and manage new and upgraded networks, software database applications, servers, and workstations.• Oversee network traffic, activity, capacity, and usage to ensure sustained reliability and optimal performance.• Provide support to the team's operations and manage their deliverables and workflows.• Collaborate with users to outline and document business processes, and procedures• Troubleshoot and resolve recurring platform issues comprehensively.• Ensure operational readiness for new deployments by closely collaborating with our Network Engineering & Deployment teams.• Prepare documentation for standards and procedures.• Investigate, analyse, and report faults within client networks and their connections to partner agencies.• Assist customers by providing critical on-shift network operations support to diagnose and respond to large-scale events.• Develop simple, sustainable, and repeatable solutions and processes to enhance network operations.• Collaborate with our broader Technical Operations organisation to streamline operations and reduce operational burden.• Manage IT and network equipment to facilitate connections between organisations.

• Work with RMS projects ensuring Australian standards are applied.• Engage in bridge projects following RMS standards.• Work on footpath, kerb and gutter, stormwater, noise wall, and related road works projects following RMS standards.• Deliver quality service by providing new ideas and procedures.• Develop and implement systems and procedures that enable tradespeople and employees to carry out their tasks in the most efficient way.• Evaluate hazards, control risks, and undertake regular inspections of systems and equipment.

• Create and perform internal presentations (roadmap, unique selling points, competitor, and market analysis).• Deliver external technical training, supporting direct and indirect sales teams to maintain a market share above 70%.• Provide technical and sales support. (for Machine-to-machine clients, providing training and teaching how to use the product)• Support and train customer development in JavaME applications, embedding in-cell modules for the Machine-to-Machine market.• Manage the RMA process. (to test our modules and ensure that they were faulty then replace them with a new one and send the faulty ones to Germany for more tests)• Investigate interconnectivity issues and troubleshoot network device configurations and low-level application interactions.• Provide timely and effective solutions to stakeholders with varying levels of technology experience.• Undertake network upgrades and improvements.• Hardware and software tests on the modules verify the functionalities.• Collaborate with various vendors responsible for managed services across the technology landscape.

• Plan the expansion of the IT Park, including assembling and configuring IT servers, desktops, and notebooks.• Monitor and maintain servers remotely, managing over four enterprises simultaneously.• Train users on how to operate PCs, mobiles, and printers.• Manage firewall, network monitoring, and server monitoring both on-site and off-site.• Communicate with and manage teams, ensuring comprehensive knowledge of protocols and procedures.• Supervise the maintenance of state-of-the-art systems and communication equipment.• Balance tasks and priorities within tight timeframes.• Work in a technology environment with legacy systems.• Lead deep dives for large-scale events, document events comprehensively, and drive corrective actions to completion.• Adhere to required change and incident processes.• Identify and automate repeatable tasks through the creation and maintenance of scripts and tools.