Danilo Alexandre, Mba Email and Phone Number
Danilo Alexandre, Mba work email
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Danilo Alexandre, Mba personal email
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Highly dynamic and motivated technology professional with years of experience in B2B Sales and service delivery who is passionate and committed to delivering customer excellence. Dedicated in understanding customer business problems and requirements and translate them into the company´s solutions as well as defining solution architecture & business strategy for accelerating sales process. Outstanding customer-orientation and strong interpersonal skills that build and maintain positive relationships with key stakeholders within strategic accounts, both pre-sales and post-sales, in support of long-term account development strategy. Ability to analyzing, proposing and delivering technical solutions, Scope of Work and other deployments related offering. Good presentation and communications skills and ability to adjust message by audience. Experienced in working with different teams within the organization, but also able to work independently. Microsoft Certifications: - Azure Administrator Associate, Azure Fundamentals, Azure AI Fundamentals, Azure Data Fundamentals, Power Platform Fundamentals, Dynamics 365 Fundamentals (CRM).Others Certifications:- Professional Scrum Master I (PSM I), GitHub Sales Professional, Cloud Computing, COBIT and ITIL foundation. Specialties: Technical Sales Management, Delivery Management, Solution Architecture, Cloud Computing, Customer Experience, Omnichannel strategy, Artificial Intelligence, Data Processing, Chatbot/Virtual Assistant, Digital Transformation, Natural Language Understanding (NLU), Software as a Service (SaaS), Messaging, International Experience, customer Training, Staff Training/Development, Presentation Skills, Cross-Departmental Collaboration, Deployment Planning Strategy, Analytical Skills, Operating Systems(Linux / HP-UX). Languages: - Portuguese (Native)- English (Full Professional Proficiency)- Spanish (Full Professional Proficiency)
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Delivery ManagerAvanadeState Of São Paulo, Brazil -
Manager Of Solution Architecture, Modern Application TransformationAvanade Jun 2023 - PresentSão Paulo, BrazilHelping customers accelerate their business outcomes and digital transformations through building better applications that takes full advantage of Microsoft Azure and modern, design-led agile development approaches utilizing the latest mobile, web, cloud-native architectures and open-source technologies. -
Principal Sales Engineer Latam, Nuance EnterpriseMicrosoft Mar 2022 - May 2023BrazilHelping customer with their digital transformation through intelligent engagement solutions powered by AI -
Principal Sales Engineer Latam - Omnichannel EngagementNuance Communications Jun 2018 - Mar 2022São Paulo Area, BrazilMember of the sales team responsible for growing the company’s revenue by acting as the Digital Engagement Consultant for the CALA market:- Work closely with Sales Executive to understand customer business problems and requirements and translate them into the Nuance´s solutions.- Work with solution Architecture, Product Management, Marketing and Professional Services teams to devise technical solutions to a customer opportunity.- Build and maintain relationships with key technical and product stakeholders within strategic accounts, both pre-sales and post-sales, in support of long-term account development strategy.- Assist Sales team to create & demonstrate customized omni-channel demo using Mix, including leading workshops to prospective customers, existing customers and partners- Identify Azure Cognitive services that may be added to Nuance offers to fully comply with customer´s requirement.- Work with Sales team to define architecture & strategy for omnichannel opportunities across LATAM region.- Assist & execute RFP responses- Provide insight and feedback from customers and partners to the Nuance Product Team to help improvement the solutions offerings -
Technical Sales Engineer - LatamEnghouse Networks Oct 2011 - May 2018Sao PauloMember of the sales team responsible for growing the company’s revenue by acting as the regional Technical Sales Representative for the LATAM market:- Led, played a vital role and acted as the “coordinator in chief” for technical proposals submitted to existing and potential customers.- Devised technical solutions in collaboration with Sales and the customer.- Played an active role in regularly scheduled onsite meetings when needed.- Managed and executed RFP responses, dimensioning and Solution Overviews when needed.- Created and delivered customer demonstrations and presentations to educate, update and demonstrate Enghouse based product solutions as required.- Established and managed customer relationships on a technical level. -
Customer Services Engineer - LatamEnghouse Networks Jan 2009 - Sep 2011- Led in the deployment and updating of messaging and call completion solutions within the operators' network located in Brazil and abroad.- Participated in customer facing project meetings.- Handled incidents with proper ownership tracking the progress until resolve and/or closure.- Addressed critical issues by collaborating with the third level of support located in external support centers.- Prepared incident reports and customer procedure documents.- Executed System Building (Staging) including rack the hardware, installed and configured Operating Systems (Linux / HP-UX), MySQL databse and Jinny product Software.- Was available 24/7 for on-call support.- Educated the customers on product use and supervised junior engineers.- Prepared site documentations. -
Customer Services EngineerAcision Jul 2007 - Dec 2008BrazilLed in the deployment of messaging solutions (Switches, Servers, OS, Database , Acision applications) within the business networks located in Brazil and abroad.- Participated in customer facing project meetings.- Handled incidents with proper ownership and tracking the progress until there was a resolution and closures.- Work alongside the third level of support located in outside support centers to address critical issues.- Prepared incident reports, customer procedure documents, provided remote project support, and provided 24/7 on call availability.- Prepared site documentations.
Danilo Alexandre, Mba Skills
Danilo Alexandre, Mba Education Details
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Information Technology -
UnicocComputer Engineering
Frequently Asked Questions about Danilo Alexandre, Mba
What company does Danilo Alexandre, Mba work for?
Danilo Alexandre, Mba works for Avanade
What is Danilo Alexandre, Mba's role at the current company?
Danilo Alexandre, Mba's current role is Delivery Manager.
What is Danilo Alexandre, Mba's email address?
Danilo Alexandre, Mba's email address is da****@****ail.com
What schools did Danilo Alexandre, Mba attend?
Danilo Alexandre, Mba attended Fundação Getulio Vargas, Unicoc.
What skills is Danilo Alexandre, Mba known for?
Danilo Alexandre, Mba has skills like Telecommunications, Pre Sales, Ss7, Service Delivery, Tcp/ip, Gsm, Operating Systems, Solution Architecture, Sales, Mobile Devices, Solution Selling, Analytical Skills.
Who are Danilo Alexandre, Mba's colleagues?
Danilo Alexandre, Mba's colleagues are Guillaume De La Fontaine, Abdul Haseeb Rehan Mohammed, Karíntia Arruda, Iris Kompatscher, Gordon Macleod, Thomas Nowack, Lucas Nogueira.
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