Danilo Da Silva Email & Phone Number

• Successfully managed a portfolio of 20 to 40 projects per month, demonstrating strong project management skills and a proactive approach to customer service.• Generated $900K in revenue in 2023 from new sales, upselling, and cross-selling products, contributing to the company’s growth and profitability.• Developed and maintained strong relationships with both new and existing customers, identifying their needs and providing tailored solutions to drive sales.• Led cross-functional collaboration with internal teams to ensure seamless project execution and high customer satisfaction.• Demonstrated excellent presentation and communication skills, effectively conveying project details and value propositions to customers.

Cleveland, Oh, Us

• Analyzed financial reports and data to support strategic decision-making and improve operational efficiency.• Managed inventory, staff schedules, and customer orders, ensuring accurate billing and exceptional service delivery.• Supported in-store clients to drive revenue growth by consistently closing sales and ensuring high levels of customer satisfaction.• Cultivated strong customer relationships, explored new business opportunities, and drove customerloyalty and repeat business.• Provided training and leadership to staff, fostering a culture of safety, accountability, andexcellence.

Harrogate, Tn, Us

• Created engaging graphic content for social media, enhancing the department’s online presence and audience engagement.• Assisted in live event coverage and commentary, providing real-time updates and maintaining high levels of audience engagement.

• Delivered exceptional customer service, matched customer needs with available inventory, and ensured timely merchandise availability.• Managed store inventory and maintained organizational standards, contributing to operational efficiency and customer satisfaction.