Danilo Da Silva Email & Phone Number

• Successfully managed a portfolio of 20 to 40 projects per month, demonstrating strong project management skills and a proactive approach to customer service.
• Generated $900K in revenue in 2023 from new sales, upselling, and cross-selling products, contributing to the company’s growth and profitability.
• Developed and maintained strong relationships with both new and existing customers, identifying their needs and providing tailored solutions to drive sales.
• Led cross-functional collaboration with internal teams to ensure seamless project execution and high customer satisfaction.
• Demonstrated excellent presentation and communication skills, effectively conveying project details and value propositions to customers.

Cleveland, OH, US

• Analyzed financial reports and data to support strategic decision-making and improve operational efficiency.
• Managed inventory, staff schedules, and customer orders, ensuring accurate billing and exceptional service delivery.
• Supported in-store clients to drive revenue growth by consistently closing sales and ensuring high levels of customer satisfaction.
• Cultivated strong customer relationships, explored new business opportunities, and drove customerloyalty and repeat business.
• Provided training and leadership to staff, fostering a culture of safety, accountability, andexcellence.

Harrogate, TN, US

• Created engaging graphic content for social media, enhancing the department’s online presence and audience engagement.
• Assisted in live event coverage and commentary, providing real-time updates and maintaining high levels of audience engagement.

• Delivered exceptional customer service, matched customer needs with available inventory, and ensured timely merchandise availability.
• Managed store inventory and maintained organizational standards, contributing to operational efficiency and customer satisfaction.