• Troubleshooting of Desktop, servers and other IT related equipment’s • Network Devices Deployment, Configuration and Troubleshooting (Cisco and Aruba)• Active Directory, Group Policy Editor(GPO) and IPs managements• Firewall and Antivirus Endpoint Administrator implementing polices and restrictions based on request.• Microsoft Administrator managing email accounts (Exchange) and other Cloud Access Control• Vulnerability Monitoring for workstations and Servers (GFI LAN)• Troubleshooting Remote desktop connection such as AWS Workspace, Citrix workspace and VMware Horizon • Create guidelines/reports on every issue we encountered • Coordinating with counterpart Technical representatives from other countries.

 Servers and PC maintenance monthly on-site Deployment of Desktop, servers and other IT related equipment’s Linux admin granting employee access to server’s base on their requirements using Shell scripting Server Deployment, configurations troubleshooting VPN, Fileserver, DHCP servers Software and Hardware Troubleshoot including servers, network compliance and PC’s Create guidelines/report on every problem we encountered Office 365 and Gsuite Email Support