Bakery Attendant with a proven track record of providing exceptional customer service in a fast-paced bakery environment. Proficient in handling various responsibilities ranging from customer interactions to food preparation and team training. Committed to maintaining high standards of cleanliness, organization, and efficiency to ensure optimal customer satisfaction.Key Responsibilities:Customer Service Excellence: Interact with customers in a friendly and professional manner, ensuring their needs are met promptly and efficiently.Multitasking: Manage multiple tasks including taking orders in person, answering phone inquiries, and responding to online orders with precision and attention to detail.Food Preparation: Prepare sandwiches and other bakery items according to established recipes and customer preferences, ensuring quality and consistency.Team Support: Assist in training new team members, providing guidance on best practices for customer service, food preparation, and sanitation protocols.Store Maintenance: Contribute to the overall cleanliness and organization of the bakery, including regular cleaning tasks and restocking of inventory to maintain a visually appealing and well-stocked environment.

Senior Financial Analyst with extensive experience in financial management and analysis. Proven track record of overseeing accounts payable, accounts receivable, cash flow management, internal control delivery, and more. Proficient in implementing new financial ERPs, facilitating financial closings, and preparing documentation for audits. Skilled in data analysis for investment rounds, providing valuable insights to support strategic decision-making.Key Responsibilities:Financial Operations Management: Expertly manage accounts payable and receivable processes, ensuring accurate and timely payments and collections to optimize cash flow.Cash Flow Optimization: Analyze and forecast cash flow projections, identifying opportunities for improvement and implementing strategies to maximize liquidity.Internal Controls: Establish and maintain robust internal controls for financial transactions and deliveries, safeguarding assets and ensuring compliance with regulatory requirements.Collections Management: Spearhead the collection efforts for overdue client invoices, effectively reducing outstanding balances and minimizing financial risk.ERP Implementation: Lead the implementation of new financial ERPs, overseeing the transition process and providing training and support to ensure seamless integration and user adoption.Financial Reporting: Coordinate financial closing activities, preparing accurate and timely financial statements and reports for management review and external audits.Investment Analysis: Conduct thorough data analysis to support investment decision-making, compiling comprehensive data sets and preparing documentation for investor presentations and due diligence processes.

Company specializing in payment methods backed by leading VC funds (Canary, Kaszek, and QED).Creation of Treasury, Financial Control, and Pricing areas for the sub-acquirer.Development and monitoring of monthly and annual Cashflow, using FP&A information for forecasting and tracking budgeted and actual expenses, as well as justifications for management and board review.Establishment of bank reconciliation flow and activities, overseeing receivables, card transactions from major acquirers, accounts payable and receivable, bank fees, PIX/TED settlements via API, identifying discrepancies, proposing and monitoring correction projects as well as cost reduction and revenue enhancement initiatives.Implementation of ERP Matera, as well as its daily use for supplier payments, taxes, payroll, and bank reconciliation, resulting in improved outcomes and organization of information for the Accounting team.Execution of currency exchange for purchasing and selling dollars.Support for the tech team in the implementation and control of new financial products offered by Hash.Pricing quoting for new clients, assisting in proposal analysis considering TPV, installments, average ticket, market, and other individual characteristics of each potential future client.Creation and monitoring of Dashboards through Looker.Transition of tasks and training for new team members.Operation of daily cash flow with daily receivables anticipation, calculating necessary amounts to settle customer and supplier payments while maintaining balance between accounts receivable and payable.Monitoring receivables settlements and resolving issues promptly.Involvement in projects such as BACEN authorization request as IP, reserve of federal public securities for SCD, Indirect Participant of PIX, Card Issuance, settlement via CIP, and banking relationship.Support for the accounting and FP&A teams with reports and analyses for monthly closing.

Bank reconciliation between statements with internal data reports, comparing values, identifying discrepancies, and working directly on correcting discrepancies.Creation of Dashboards for monitoring KPIs, TPV, and other information using Metabase tool for management and clients.

Creation of controls and reconciliation of receivables from the main market acquirers (Cielo, Rede, GetNet, and Stone), comparing them with bank receipts, identifying discrepancies, and troubleshooting incidents as needed.Cash flow reconciliation with all financial products generating transactions (CashIn - Boleto, TED, PIX, and Debit Card; CashOut - TED via API and CNABs, P2P Lending, Personal Credit, and similar).Implementation of receivables anticipation control with acquirers, including validation of applied financial calculations and benchmarking with the market.Implementation of receivables assignment control to FIDC, validating the return of exchanged files, ensuring no unassigned transactions and repurchase of misrepresented securities, as well as operation-related calculations.Control and reconciliation of the company's financial services and products through comparative analysis between internal and external data reports.Creation of Dashboards, Indicators, and KPIs using tools such as Looker, Tableau, Power BI, and Excel.Identification of discrepancies among data, analyzing operational issues and system bugs, and seeking solutions to the identified problems.Analysis, development, and improvement of reconciliation processes using new data and/or tools available.

Support for management and coordination in creating the Financial Controls area, participating in new product projects, ensuring the correct implementation of financial calculations and transactional flows.Transactional financial reconciliation of the credit card flow, using market tools (Equals) and integrating with legacy systems, ensuring correct accounting alongside Accounting and Controllership.

Analysis of P&L (Profit and Loss)/Income Statement; Control of financial transaction reports.

Coordination of field team, maintenance of probes and equipment, development of activities related to occupational safety, creation of spreadsheets and reports to optimize information for parts control, equipment database, monitoring the production development of each project as well as colleagues, conducting meetings with clients and management with presentations, which may be in English or Portuguese.

Support in equipment technical specifications; creation of technical drawings using AutoCAD; development of spreadsheets for feeding the company's new management system.

I worked as a cashier at Burger King during an exchange program in the USA, dealing directly with the public and handling cash transactions.