Creation and configuration of online stores for all product niches, especially technology-related, on platforms like Shopify and Yampi. Market research for trending products, creation of listings on marketplaces such as Mercado Livre, Shopee, Magalu, Amazon, Tray, and advertising on social media platforms like Facebook, Instagram, and Google SEO search network.

Prospecting new subscribers, with a focus on meeting their needs in English learning through specific course modules (traveling, culture, business) and providing integration and support for the platform on both desktop and mobile applications for customers.

General computer services provider, including computer and laptop maintenance/formatting, software and hardware installation and configuration. Analysis of suitable upgrades for each user profile and solutions for customer inquiries and issues.

Key Account Management, Support for National and International Clients, scheduling control, and handling various requests through the Cognum CRM system. Assistance across the entire sales department, including telephone and email contacts, quotations, sending raw material samples, and order tracking in collaboration with Production and Planning (PCP) through the Cognum ERP system.

Assistance in the entire routine of the commercial department.

Receiving customer emails, creating artwork in Corel Draw, assembling and maintaining films, developing and printing plots, creating and editing images and layouts using Adobe Illustrator and Photoshop, general quality checking, and assembling and finishing printing plates.