Danilo Govorušić Email & Phone Number

Langenhagen, Nds, De

Langenhagen, Lower Saxony, Germany

I directed strategic initiatives across Europe to enhance organizational efficiency and drive business improvements. By establishing and tracking performance metrics, I contributed to the planning and promotion of several key initiatives. My role involved developing and executing rigorous selection and management procedures for strategic partners, which reinforced business relationships and fostered innovation.One of my notable achievements was deploying a product planning framework that… Show more I directed strategic initiatives across Europe to enhance organizational efficiency and drive business improvements. By establishing and tracking performance metrics, I contributed to the planning and promotion of several key initiatives. My role involved developing and executing rigorous selection and management procedures for strategic partners, which reinforced business relationships and fostered innovation.One of my notable achievements was deploying a product planning framework that significantly elevated the product development lifecycle. I also addressed business escalations at the executive level for numerous global enterprise clients, including Osram, Europol, Allianz, and Takeda, engaging in problem management to resolve complex issues.I oversaw the strategic partner selection process, which led to more impactful collaborations and expanded our business. Additionally, I expanded our global service offerings in SaaS, PaaS, and XaaS, broadening our market reach and service portfolio. I centralized support processes and knowledge management for major software solutions within KM’s European portfolio.A key success was transitioning from crisis management with BMW and Y Soft to establishing enduring partnerships. This involved restoring BMW's trust in KM products and services. I also revamped the security and authentication portfolio for KM Europe, forging lasting partnerships with vendors such as HID, ELATEC, and Y SOFT, as well as clients including Lufthansa, Allianz, and the University of Eindhoven. Show less

Europaallee 17; 30855 Langenhagen; Germany

I coordinated technical product development and support within a European expert network, ensuring alignment with both business objectives and technical requirements. My role involved overseeing the development and monitoring of support strategies, which led to improved service delivery across the region.I fostered a collaborative atmosphere among technical specialists, promoting knowledge sharing and continuous improvement. This approach not only enhanced our team's effectiveness but also… Show more I coordinated technical product development and support within a European expert network, ensuring alignment with both business objectives and technical requirements. My role involved overseeing the development and monitoring of support strategies, which led to improved service delivery across the region.I fostered a collaborative atmosphere among technical specialists, promoting knowledge sharing and continuous improvement. This approach not only enhanced our team's effectiveness but also drove innovation within our technical processes.Additionally, I managed intricate IT projects, leveraging my experience in global software initiatives and cross-functional team leadership. This allowed me to effectively guide complex projects to successful completion while ensuring that all technical and business objectives were met. Show less

Cyprus; Limassol

I developed our company portfolio and presentations with a strong focus on support services, solution offerings, and sales. My strategic efforts were aimed at growing market share in Security and ERP software implementation for SMBs. I also organized operations for our equipment service and sales showroom, ensuring a smooth and effective workflow.A key achievement was leading the sales and marketing reorganization, shifting the focus from products to services. This change was instrumental… Show more I developed our company portfolio and presentations with a strong focus on support services, solution offerings, and sales. My strategic efforts were aimed at growing market share in Security and ERP software implementation for SMBs. I also organized operations for our equipment service and sales showroom, ensuring a smooth and effective workflow.A key achievement was leading the sales and marketing reorganization, shifting the focus from products to services. This change was instrumental in optimizing and integrating our business processes for greater efficiency. I also revamped our IT infrastructure, enhancing functionality and performance.Throughout these efforts, I maintained open communication with clients to ensure their needs were met and their expectations exceeded, which played a crucial role in strengthening our customer relationships and driving business success. Show less

I led the network infrastructure development for Microsoft Dynamics SL across Libya and Serbia, managing a range of technologies including Microsoft domains, servers, workstations, and Cisco equipment. My role involved educating colleagues on advanced software and technology use, contributing to strategic decisions at Petrolcomet, and driving the adoption of innovative security and authentication technologies.I prepared comprehensive IT equipment documentation for Petrolcomet projects… Show more I led the network infrastructure development for Microsoft Dynamics SL across Libya and Serbia, managing a range of technologies including Microsoft domains, servers, workstations, and Cisco equipment. My role involved educating colleagues on advanced software and technology use, contributing to strategic decisions at Petrolcomet, and driving the adoption of innovative security and authentication technologies.I prepared comprehensive IT equipment documentation for Petrolcomet projects, covering areas such as fire-fighting and network infrastructure. In addition, I negotiated with partners and clients regarding IT equipment needs for Petrolcomet's projects in Libya.I also authored and edited procedures to support ISO certification and implementation, ensuring our processes met high standards. On the ground, I configured and improved Cisco SMB equipment at oil fields where Petrolcomet established camps. This preparation was crucial for ISO certification, which enhanced our company’s compliance and operational standards. Show less

As Production Deputy Manager and shift manager, I managed production processes and quality control measures to ensure that all outputs adhered to industry standards and certifications. I coordinated QC/QA processes and production teams, overseeing the entire product development lifecycle, from initial concept through to Bill of Materials (BOM) selection. This involved efficient resource allocation and a strong focus on maintaining high-quality outputs.I streamlined communication channels to… Show more As Production Deputy Manager and shift manager, I managed production processes and quality control measures to ensure that all outputs adhered to industry standards and certifications. I coordinated QC/QA processes and production teams, overseeing the entire product development lifecycle, from initial concept through to Bill of Materials (BOM) selection. This involved efficient resource allocation and a strong focus on maintaining high-quality outputs.I streamlined communication channels to enhance collaboration between departments and facilitate knowledge sharing. This improved coordination was critical for developing and implementing robust quality assurance protocols that minimized defects and maximized product reliability.During my tenure, I oversaw two shifts and made significant improvements in desktop computer quality. Our products outperformed comparable HP models in terms of service and parts recalls by over ten times. This achievement was particularly notable as CT Computers d.o.o. was the official HP distributor, highlighting the success of our quality and production strategies. Show less

I gained valuable expertise in diagnosing and resolving both hardware and software issues, ensuring smooth operation and minimal downtime. I also provided critical support for data backup and recovery operations, safeguarding essential information during system upgrades or repairs. This role involved meticulous attention to detail and a proactive approach to prevent data loss, which was crucial in maintaining system integrity and reliability.