- Developed long term partnerships with home builders in order to perform the following services: turnkey flooring and countertops- Negotiated terms and conditions of projects with clients, sub-contractors, and suppliers

- To promote the exporting-offer of El Salvador by generating commercial contacts and information, creating market research studies, establishing strategic partnerships with public and private institutions, and coordinating business agendas to and from El Salvador- To attract potential investors to El Salvador by coordinating, participating, and creating events that promote the country- To promote El Salvador as a touristic destination by coordinating and participating in tourism fairs and forums

- To analyze regulatory changes in the Air Cargo Transportation Industry, for passenger and freighter aircrafts, to apply the necessary changes to the operations throughout all the cargo stations in Avianca’s network - To support all the cargo stations throughout the network to coordinate all the regulatory and non-regulatory trainings in order to comply with internal and external audits- To create new operational procedures with other areas of the company in order to create new products and services, aligned with the company’s mission, vision, and strategy while complying with all the aviation regulations- To create the training material and to train operation’s personnel for the incorporation of a new cargo fleet to the company - To measure cargo reception times in export and import in order to improve procedures and to provide a better service to the clients - To measure the capacity and efficiency of the major warehouses of the company looking for improvement opportunities - To make internal audits to the cargo operations in order to assure the quality of the operations and compliance with the regulations - To manage the quality assurance system through the analysis of performance indicators such as pending processes on the electronic cargo system, revenue management, and report compliance - To manage the Operations Cargo Division’s budget of millions of dollars and to identify opportunities to reduce operational costs and improve efficiency of the airline’s processes- Evaluated and negotiated operational models with different cargo handling providers achieving savings of hundreds of thousands of dollars per year.

- To analyze the reports of Accounts Payable of the different companies in order to generate the correct payments to the suppliers- To make correct use of the different company’s systems in order to generate the payments with the correct accounts and formats

- To analyze the different coverage limits available to the clients in order to satisfy their needs while complying with the different State laws- To analyze and implement the different corporate procedures in order to achieve the company and personal goals- To provide insurance for auto, homeowners, condos, renters, boats, motorcycles, and personal umbrella to prospective customers- To provide the best customer experience while educating new customers about the different types of insurance and matching Allstate products to customer’s needs