Danilo Araujo Luiz Email & Phone Number

State Of São Paulo, Brazil

Delivery Consultant Leader for the AMERICASPrimary business support for AMERICAS customersConsulting role for new customers implementations Consulting role for new releases for the existing customersBusiness Requirement Gathering and Documentation (Jira and Smartsheet)Technical DocumentationOmnichannel Use Case ModelingVeeva CRM integration supportMVEL.

Business Support for multiple customers across the AmericasBusiness Requirement Gathering and DocumentationConsulting role for new releasesOmnichannel Use Case ModelingVeeva CRM integration supportMVEL developmentSQL Queries and ViewsTableau support and report modeling

São Paulo, São Paulo, Brasil

Backlog Control of RequestsBusiness Requirement DocumentationSprint Planning and Implantation control2nd level support to Production systemsSQL Queries and Scripts

São Paulo Area, Brazil

Internal Project ManagementBusiness Requirements of the ProjectForecast and BudgetingProcess MappingContract ManagementPurchase Order ControlBilling responsible for the projects ownedDeadline, Allocation and Timesheet control

São Paulo Area, Brazil

Deployment of Google Marketing Tools into client's websites code, plus the set up of these same tools into Google's platform. Analysis of the set up and website's code/platform. Supporting Latin America and Spain markets, it was required to speak Spanish in a daily basis.Tools: Google Ads, Google Analytics, Google Merchant Center, Google Tag.

São Paulo Area, Brazil

Support of website speed optimization in order to improve mobile experience. Supporting Latin America and Spain markets, it was required to speak Spanish in a daily basis.Tools: PageSpeed Insights, GTMetrix, WebPageTest, CSS Minifier, JS Minifier, TinyJPGTechs/Platforms: Angular, PHP, Javascript, Apache, Nginx, Wordpress, Magento, Prestashop

São Paulo Area, Brazil

Working for IBM Digital Engagement Services in LA QA team my main role was to perform tests of standards, accessibility and if the requests were satisfied (mainly).Working in Follow-the-sun way, it was a great opportunity to meet different people with different languages. Using English all the time was one of the things I most enjoyed. It was also a great.

São Paulo

Working for MSD Latin America, my main role was to handle all the tickets and demands regarding to the Brazilian portal and intranet, the SEO campains and reports, the website metrics, the database maintenance, the website-related issues sent from Call Center and provide technical support for web languages to the business team. The best thing in this.

São Paulo

Working as intern for MSD Brazil, my main role was to keep the website updated. Although I was also responsible for extracting, crossing and filtering the databases for the newsletters and the metrics reports. Later I was also responsible to handle website-related issues received by the Call Center.Once it was my first job in a big company, I learned a lot.

Bachelor'S Degree, Computer Engineering

We have seen several languages to support software engineering such as Delphi, Java, MatLab and C. Due to my old job I had experienced C#.

Information Technology

Scrum & Agile development

English Language

For two months I've been studying English in VEC with emphasis on speaking. The classes I took were: Think in English, Conversation.

Information Technology

Cloud Computing ISO 27002 Linux Samba Linux Firewall - iptables & squid Linux LPI 201 - Advanced Linux System Administration Linux LPI 202.

Information Technology

MS Project 2010 Essentials MS Project 2010 Advanced ISO 20000 Foundations Linux LPI 101 - Linux System Administration Linux LPI 102.

Information Technology

ITIL v3 Foundations Cobit 4.1 Foundations PMP Foundations PMP Advanced