As a Creative at the Apple Store, I take pride in my primary role as an instructor and teacher, guiding small groups or individuals to successfully complete digital projects using Apple products and relevant software. My presentation skills allow me to act as a facilitator, helping users get set up, trained, and, more importantly, uncover their passions. I prioritize understanding each user's goals to deliver a personalized experience that exceeds their expectations. To achieve this I do the following:- Present unique and engaging content that allows customers to refine their digital skills while building personal relationships with them to ensure a seamless and uninterrupted service experience. - Consistently demonstrating my ability to simplify complex technical concepts into easy-to-understand ideas and analogies, making them accessible to individuals with varying levels of expertise, from beginners to advanced users.- As a bilingual professional fluent in Spanish and Portuguese, I can serve a broader range of clients, enhancing my ability to provide comprehensive service.- My extensive training on software has enabled me to cater to clients of all abilities, including those who require additional support. My accessibility knowledge allows me to offer tailored solutions that meet each individual's specific needs, resulting in increased satisfaction and loyalty.

Specialists seek to uncover customers’ needs, then following through with meaningful solutions. Not only are you the first person customers meet when they enter the store, but you’ll be the person who guides them — advising, selling, and even setting up their new products.

Youth Design is a graphic design program that enables high school students to develop design skills they can later implement in their future career or aspirations. As an assistant teacher you are consistently mentoring and helping each student as they challenge themselves artistically. Within this program students are exposed to design firms, career enrichment, and college preparation. • Planned out parts of curriculum • Improved graphic design skills while teaching• Witnessed several design forms• Mentored students

The teen arts council specializes in planning and organizing teen events at the MFA.• Worked with teenagers; attained teamwork skills• Curated Exhibitions & planned events

Gathered donations in several areas around Boston in order to gather funds to non profits that will try to save the Appalachians •Attained thorough social skills when presented with strangers•Attained the ability to understand and carry out oral and written instructions •Gained canvasing and persuasion skills by advocating to save the Appalachians