Danilo Miljanic Email & Phone Number

Irving, Texas, Us

Owns a multimillion-dollar territory with 83 stores across five districts and 400+ direct/indirect reports. Oversees daily operations to fuel rapid and sustainable business growth and handles all aspects of budgeting, recruiting, district-level training and development, and weekly business review meetings with company executives.Select Highlights:- Hit the ground running and led a critical business turnaround, quickly identifying regional deficits in leadership and recruiting and hiring a new team, boosting region performance ranking from 10th to 4th place.- Steered a tax season improvement strategy, achieving a 30% YoY increase in regional fees.- Propelled six-figure savings in overhead costs by consolidating 10 underperforming stores to nearby locations.

Irving, Texas, Us

Took over a seven-state, 117-location region lacking leadership presence. Stepped in and transformed operations, focusing on coaching and training district managers, recruiting talent, improving employee engagement and satisfaction, reducing turnover, and growing revenue across the region.Select Highlights:- Improved ranking from 7th to 3rd place and boosted net revenue growth in the first year.- Coached district managers in the Memphis region on recruiting techniques and implemented numerous career fairs and hiring events to significantly improve a high turnover rate.

Irving, Texas, Us

Oversaw a 50-store region across two states with five district managers, taking the lead on monthly store audits, store manager P&L review meetings, staff training sessions, human resources, safety and security management, and performance planning.Select Highlights:- Recruited and developed high-level store employees, improving engagement and reducing turnover by 60%.- Achieved and maintained a top 10% district rating during tenure.

Irving, Texas, Us

Managed an 18-store region with 50 employees, overseeing a team of store managers and indirect reports in coordinating operations, driving revenue, and delivering best-in-class customer service.Select Highlights:- Maintained rank in the top 20% of all stores within the Populus Financial Group portfolio.- Trained and promoted four district managers and several store-level employees to leadership roles.

Guided and managed a team of 60 across 19 stores and handled business and district operations, including store audits, loss prevention, inventory control, leadership coaching and mentorship, staffing, and program implementation.Select Highlights:- Revamped the sales training program, propelling unprecedented revenue growth.- Led one-on-one mentoring sessions, improving warranty sales from 11% to 20% and increasing wireless business 40% YoY.

Spearheaded operations of 13 stores with 75-250 employees, overseeing a team of 26 store managers and assistant store managers to provide best-in-class customer service and propel revenue growth. Traveled to stores to coordinate and lead staffing initiatives, conduct P&L reviews, and train, develop, and align teams to ensure a deep understanding of products, policies, and procedures.

Piloted operations of a #1 ranked showcase location near the corporate office, responsible for working with the executive team to test and provide feedback on initiatives to influence the overall strategic growth plan.

Us

Progressed from directing operations of a busy store to overseeing and managing one of the highest-volume locations in the Northeast generating $40M in annual revenue. Spearheaded store operations and owned all aspects of revenue generation, P&L, staffing, inventory control, asset protection, and customer service.