Danilo Oliveira Email & Phone Number

São José Do Rio Preto, São Paulo, Brasil

• Monitoramento e gestão do desempenho da equipe de vendas com base em KPIs, promovendo melhorias contínuas.• Desenvolvimento e capacitação de consultores para potencializar resultados e garantir o crescimento sustentável da rede.• Definição e mensuração de metas e indicadores para franqueados e franqueadora, garantindo o alinhamento estratégico.• Planejamento estratégico comercial e de crescimento para curto, médio e longo prazo, com foco na melhoria de desempenho da franqueadora.• Gestão de novos projetos, otimização de processos internos e liderança de iniciativas de melhoria.• Acompanhamento de ações planejadas, avaliação de resultados e melhorias de ajustes para melhoria de eficiência e qualidade.• Suporte à equipe comercial em reuniões com a carteira de clientes, promovendo o desenvolvimento e expansão de negócios.• Alinhamento e apresentação de resultados estratégicos diretamente ao COO e CEO, garantindo claramente nossos objetivos e metas organizacionais.

Sao Jose Do Rio Preto, Brasil

• Responsible for internal and external auditing of the franchise network throughout the country;• Analysis of network operations to assess risks, ensure compliance and standardization of processes and brand identity.• Continuously improve risk management, internal controls and governance processes.• Collect and analyze data to optimize processes and operational efficiency.• Manage penalties for non-compliant franchisees and develop action plans to comply with standards.• Develop action plan indicators to present to the board and support decision-making.Main Results: Implementation of improvements in processes and fraud analysis, achieving a 30% reduction in irregularities and 10% recovery in assets.Development and implementation of programs to raise quality and performance standards in franchises (PEX).Structuring of a unified extranet tool for all areas of the franchisor, significantly improving communication with the franchise network.

Brazil

• Responsible for implementing new brand units and leading the implementation team; • Performing onboarding and aligning expectations with new investors; • Conducting strategic planning by defining goals and indicators; • Managing implementation and architecture projects and searching for suppliers; • Participating in meetings with leaders and management to present results and strategic alignments; • Conducting team training. • Monitoring indicators and processes to correct nonconformities, optimize processes and increase productivity. Main Results: Reduction in the time to implement stores from 90/100 days to 60/65 days, reaching a record of 28 days for a implemented store.

Brazil

Responsible for restructuring the external audit department in the franchise network throughout the country to ensure compliance with brand standards and guidelines; • Conducting competition studies and developing regional marketing plans; • Continuous improvement in units, implementing best practices and action plans; • Presenting monthly results to the board. Main Results: Implementation of the Synergy Project to support stores with low revenue, achieving an average growth of 25%.

Brazil

Responsible for managing the franchisor's operations, leading multifunctional teams and implementing growth and standardization strategies for the network; • Coordinating the implementation, opening and intensive support for new units; • Supervising contracts, documentation and technological needs for new stores; • Supporting franchisees in operational management and sales planning, ensuring efficient support; • Coordinating training programs for new investors and employees; • Planning marketing campaigns and defining goals, performance indicators and growth projections; • Analyzing the market and competition to identify opportunities and ensure compliance with brand standards; • Negotiating with approved and new suppliers. • Presenting performance reports to the CEO and board of directors. Main Results: Restructuring of the operations area. Implementing new CRM tools and expanding the network from 7 to 120 units in a year and a half.

Brazil

• Responsible for guiding franchisees to achieve goals and ensure quality in service; • Establishing and monitoring sales and performance goals; • Developing strategies to increase sales and attract new customers; • Planning and managing new commercial projects and the opening of new units; • Organizing training for the network and new franchisees; • Participating in the development of new products; • Ensuring compliance with brand standards; • Presenting performance reports to the CEO and board of directors.

Brazil

DescriptionResponsible for serving companies in the cosmetics production segment, managing orders and maintaining a close relationship with large clients. I use the Protheus system to optimize processes and ensure efficiency in operations. I prepare and analyze annual sales revenue spreadsheets, contributing to strategic decision-making. I participate in online meetings with clients to align expectations and offer personalized training. I control cost spreadsheets, ensuring the financial health of projects.

Brazil

I worked on creating and implementing sales strategies for communication services (TV, internet, telephone and cell phone), focusing on B2B and B2C services. I supervised and trained telemarketing and external sales teams, promoting a collaborative and results-oriented environment. Sales Management: Developing plans and analyzing team performance. Team Leadership: Recruiting, training and mentoring employees. Financial Management: Supervising accounting operations, controlling expenses and remuneration. Contract Management: Negotiating and managing contracts with suppliers, new customers and existing customers. Strategic Planning: Market analysis and defining goals and indicators. Project Management: Coordinating external infrastructure projects for cabling.

Pós-Graduação, Gestão De Operações

Curso Superior De Tecnologia (Cst), Processos Gerencias

Bacharelado Em Administração, Business/Commerce, General