Working at the Marinero Apartments as receptionist my duties are: -meeting guests at the airport;-escorting guests to their accommodation;-selling and organizing excursions and other activities;-selling car hire and other services;-responding to clients' queries (this may involve being on duty for set times each day);-handling client issues,-problems with rooms,-dealing with unforeseen 'non-client' problems-establishing and maintaining relationships with local hoteliers, apartment owners, excursion agents and travel companies;-maintaining an in-depth knowledge of the resort and the local area in order to answer clients' questions;-accompanying customers on excursions and acting as a guide,-checking hotel standards and safety procedures;-keeping basic accounts and records and writing reports;

-meeting guests at the airport;-escorting guests to their accommodation;-organising and hosting welcome meetings -selling and organising excursions and other activities;-selling car hire and other services;-responding to clients' queries (this may involve being on duty for set times each day);-handling client issues, such as: lost luggage or passports; allegations of theft or other crimes;-problems with rooms; health problems, injuries or even deaths;-dealing with unforeseen 'non-client' problems, e.g. flight delays, coach strikes, weather conditions;-resolving any conflict with or between clients;-establishing and maintaining relationships with local hoteliers, apartment owners, excursion agents and travel companies;-maintaining an in-depth knowledge of the resort and the local area in order to answer clients' questions;-accompanying customers on excursions and acting as a guide;-organizing and supervising children's activities and ensuring they are in a safe environment;-checking hotel standards and safety procedures;-completing risk assessments and health and safety checks;-keeping basic accounts and records and writing reports;-assisting in the support and training of new holiday representatives.

Managing the venue at Ivanov Konak for the media coming in Montnegro due to Jaguar global presentation of the new SUV F-Pace. -greeting the guests-organizing the stuff at the venue-orginizing the venue-organizing the food and beverage-attending the meetings -making sure that servise provided to the guest was at the highest level-making sure that everything was set and ready for the media arriving at the venue-making sure that the venue has all the licences for organizing such an even

Delivering the WOWServing the guests at the highest level and standardsProviding excellent service to the guestsBeing up to date with promotionsMaking sure to have knowledge about the product Making sure that guests are satify with the service Making a good presentation of beverage Making coctails, drinks, etc. Maintaining the lounge clean and tiddy, all the timeHelping to ensure that the front bar, back bar and all the lounge is perfectly clean for the USPH (United States public healt) inspection, all the time Going above and beyond for the guest satisfactionProviding the company's standard serviceCollaborating with the team and management in delivering the WOW effect to the guest