Customer Service•Service and satisfy the customers as health care needs in and out of the Pharmacy area•Openly communicate with customers / patients while protecting their confidential health and drug information; to provide counsel to customers having medical questions•Solicit information on a customer’s medical history to give appropriate medical adviceInventory Management•Maintain inventory levels by following defined ordering practices for Amerisource Bergen using the Telxon machine•Utilize drug usage report to adjust shelf order bases•Maintain a perpetual schedule II inventoryHuman Resources•Provide a performance review and evaluation of subordinate staff at least on an annual basis•Coach and execute counseling discussions with techniciansOperations•Access, input and retrieve information from the computer•Operate a cash register – including: cash, check and charge transactions; bagging merchandise•Obtain needed information for new prescriptions and refills via telephone•Fill prescriptions (product selection; counting and measuring drugs; capping and uncapping vials and bottles; labeling of prescriptions) and prepare compounds•Check-in, price and put away all drug orders – in including CIIs•Retrieve and file prescriptions in the appropriate files (including CIIs)•Pull outdated, damaged and recalled merchandise and prepare for return•Complete Third Party rejections•Maintain: daily and weekly reports•In cases of dispensing incidents, follow company procedures: notification, report completion•Communicate and interact with physicians, dentist, nurses and others in health related fields to better serve our customers•Ensure compliance with all company procedures and federal and state laws, rules and regulations