Danilo Yu Email & Phone Number

Metro Manila

*Processing Invoices to customers via Phoenix Invoicing System.*Managing Inbound or Outbound calls to assist clients on invoicing and payment transactions or inquiries.*Creating Data on the system for new customers*Review client disputes and raising appropriate credit notes.*Verifies accounts by reconciling statements and transactions.*Resolves account discrepancies by investigating documentation.*Monitoring & managing all special requests from clients and management daily.*Manage manual computation of rates for all transactions with USD, AED, GBP currencies.*Maintaining updates on the manual procedure for billing process*Ensure to meet the KPI target on a timely manner.*Receive requests for support via email and telephone.*Reviewing and monitoring accounts for bbad debts and collection processing.*Send monthly statement of accounts to the customers.*Manage unallocated and unidentified payments.*Execute proper procedure or protocols for bad debts/long overdue invoices.*Direct communication with customers for the outstanding overdue invoices*Preparing month-end WIP and Revenue Reporting.

Taguig, National Capital Region, Philippines

*Manage Cash Application Process.*Manage Invoicing Process.*Keeping the balance of all transaction generated between to accounting system used (FACS and Oracle).*Manage Remittance process.*Keeping and monitoring updated records of Billing and Cash Application process.*Analyze and monitor all invoicing process and prepare TAT Report (Turn Around Time Report).*Assist and prepare Training Calendar & Assessment for newly hired employee.*Updates existing manual procedures.*Supports SAP to Oracle Transition.*Perform Special Projects (Quick Solver Projects)

Pasay, National Capital Region, Philippines

*Manage Cash Application process.*Prepares schedules customer statement of accounts.*Training newly hired employee on AR Process before deployment to production area.*Updates existing manual procedures*Supports the Team Leader on their absence by handling the team on the daily production.*Verifies accounts by reconciling statements and transactions.*Resolves account discrepancies by investigating documentations.*Maintains financial historical records by managing and keeping accounting documents.*Supports business expansion or migration project.*Refresh or retrain employees for any updates and process quality improvement.

Pasay, National Capital Region, Philippines

*Processing of Cash Application.*Provides Customer Support to Business Unit*Perform scheduled Reconciliation Report of all AR Transactions.*Prepare Customer Statement of Accounts*Analyze and Validate customer's payment and special requests.*Book verified payments received from clients.*Performed scheduled activities on time with accuracy.*Receive and manage request support via email and telephone.*Perform Special Reports and Projects for quick solver processing.