Chief Business Operations Officer (Cboo)
CurrentAs the Chief Business Operations Officer (CBOO) at PerformaIT, my mission is to ensure that the company operates efficiently and cohesively, aiming for productivity and innovation while aligning our operations with the organization's strategic goals and ensuring that the customer experience is always prioritized.Responsible for Process and Agility areas, internally and for our contracts; must focus on processes and workflow optimization, eliminating waste, and monitoring KPIs with a data-driven approach, enabling our decisions to be based on concrete data and measurable results.