Senior It Manager Brazil
- Responsible for managing the areas of infrastructure, systems development, IT projects, business analysis, budget management, IT contracts, and support for 25 facilities located across 7 regions in Brazil.- Leadership of teams with professionals specialized in infrastructure, systems development, business analysis, support, and contract management.- Responsible for ensuring project execution, aligning technological solutions with business needs, monitoring, managing deadline compliance for deliveries, and setting priorities with department managers.- Budget management with a strategic vision and improved cost performance of IT services.- Management of investments related to the area, conducting studies for rationalization and reallocating resources.- Management of the IT department and support to business areas using the ServiceNow system, following the ITIL standard.- Presentation of KPIs and defining strategic goals for the IT department alongside the Vice President of IT in England.- Project execution with teams from Europe and the U.S.- Development and improvements in proprietary applications within the Microsoft .NET environment.- Implementation and automation of processes carried out in operating systems, Microsoft Dynamics AX, Microsoft CRM 365, and Microsoft 365.- Planning and management of the migration from on-premise infrastructure to the AWS cloud.- Management of services, servers, security, data administration, and costs within the AWS environment.- Administration of integration structures for authentication systems in the Windows Server Active Directory environment.- Integration of applications with Microsoft Azure.- Management of the Microsoft SQL Server database structure.- Implementation of ETL data structures and organization of databases for data extraction using Microsoft Power BI.