Danilo Santos Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

• Managed the daily activity and projects for 35 merchandise vendors across Latin America, ensuring optimal resource allocation and stakeholder satisfaction.• Developed sales forecasts which contributed to a 25% profit increase; developed sales forecasts to negotiate and enhance pricing and discounts provided by vendors. • Aligned expectations and business need with internal stakeholders and teams to ensure successful execution of product launches and promotions, managing stakeholder communication and feedback.• Developed and maintained partnerships with cross-functional teams to drive digital omnichannel strategies and manage budgets effectively.

Jackson Heights, Ny, Us

• Worked closely with the Executive Director and Head of the Admissions team to collaboratively implement recruitment strategies.• Managed and facilitated all necessary documentation required for international students requesting student visas, ensuring compliance with regulatory guidelines.• Developed and maintained relationships with educational study abroad agencies, promoting the school and its programs to attract high-quality students.• Worked closely with the marketing team to optimize virality and engagement, ensuring that the school’s brand and message were effectively communicated to potential students.

Danbury, Ct, Us

• Devised and executed customer acquisition and retention strategies for optimal efficiency.• Managed new and ongoing orders, collaborating with order contacts to guarantee timely and accurate product delivery.• Maintained regular communication on order progress to satisfy client expectations.• Collaborated with the sales team to successfully plan and implement projects, emphasizing exceptional customer experiences.

Global, Us

• Verified registration, address, and credit information to facilitate check-in and check-out processes for hotel guests, ensuring accuracy and efficiency.• Balanced bank and posting charges in accordance with hotel policies and procedures.• Provided exceptional customer service, offering assistance with luggage, coffee, directions, wake-up calls, and future reservations to enhance the guest experience.• Coordinated all guest requests, offering information on hotel services, features, and room amenities to promote guest satisfaction.• Prepared, set up, stocked, and took down food and beverage stations, adhering to all recipe and presentation standards to provide guests with high-quality products consistently.• Utilized suggestive selling techniques to promote additional sales and revenue.

Master Of Arts - Ma, International Relations And Affairs

Bachelor Of Arts - Ba, Sociology And Anthropology