Danilo Norato Email and Phone Number
Danilo Norato work email
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Danilo Norato personal email
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With nearly two decades of experience in Marketing and Advertising, I am a passionate strategist, determined to solve problems, committed to creating value and driving tangible results for companies and clients through excellence in customer experience, marketing, and sales.I am in constant evolution, adopting a holistic approach in my daily activities, applying various strategies to enhance products and services, while maintaining a constant focus on continuous improvement.I strongly believe in the power of people in building strong and cohesive teams. Therefore, I dedicate myself to the empowerment of individuals and teams, promoting a resilient mindset, results-oriented orientation, and entrepreneurial vision.My journey is marked by overcome challenges and lessons learned in diverse segments (B2B and B2C), providing new insights and growth opportunities.Combining expertise in marketing, people management, technology, strategy, and customer experience, I aim to inspire sustainable growth. Each step represents a unique opportunity to impact and innovate, both for my career and the businesses I have the privilege to be a part of.
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Diretor De Negócios E MarketingGrow Nutrition ScienceRibeirao Preto, Sp, Br -
DirectorGrow Nutrition Science May 2024 - Present -
Customer Relationship Management | Customer ExperiencePerplan Empreendimentos E Urbanização Sep 2018 - Apr 2024Ribeirão Preto, São Paulo, BrazilCustomer Relationship Area Structuring.Establishment of the Customer Service Center.Implementation, Standardization, and Strategic Management (governance) of the Customer Experience.Implementation and Management of Subareas in Customer Experience: Customer Success, Customer Marketing (Relationship Marketing), Analytics, and Customer Service.Customer Journey.Strengthening Customer Voice (VoC) Engagement.Some results:Increase in ROX.Overall NPS growth and by product.Reinforcement of repurchase rate (average of 25%, exceeding 30% in specific cities).CSAT growth by over 63%, reaching almost 100% satisfaction, and a 30% increase in the average survey engagement rate. -
Commercial ManagerMrv Nov 2017 - Aug 2018Ribeirão Preto, São Paulo, BrasilCommercial Planning.Operational Management.Recruitment, Selection, and Training -
Sales ManagerPerplan Urbanização E Empreendimentos Oct 2016 - Oct 2017Ribeirão Preto, São Paulo, BrasilCommercial Planning.Operational Management.Recruitment, Selection, and Training.Commercial Administration.Monitoring Indicators and Productivity.Strategic and Tactical Planning.Data Analysis and Reports.Administrative and Financial Control. -
Business Intelligence | Trade MarketingBild Desenvolvimento Imobiliário Jul 2014 - May 2016Ribeirão Preto E Região, BrazilStrategic and Tactical Planning.Market Research and Studies.Product Launch Strategies.Sales Channel Management.Data Analysis and Strategic Reports.Investor Relations.Training and Lectures. -
Partner | Account DirectorBrx Propaganda Aug 2012 - Jun 2014Ribeirão Preto, São Paulo, BrasilContributed fully to the conception of the agency, playing a strategic role in its continuous development.Operational Management.Strategies for Business Expansion.Launch of new products and brands. -
Account ExecutiveAlta Comunicazione Jan 2009 - Jul 2012Ribeirão Preto, São Paulo, BrasilStrategic Management of Retail Accounts.Main Client-Agency Interface.Expansion of the Client Portfolio. -
Account Executive AssistantAlta Comunicazione Aug 2008 - Dec 2008Ribeirão Preto, São Paulo, BrazilStrategic Support to the Account Executive.Collaboration in Strategic Planning.Analysis and Optimization of Campaigns. -
Sales ExecutiveConsórcio Santa Emília May 2005 - Jul 2008Ribeirão Preto, São Paulo, BrasilPlanning, Prospecting, Service, and Negotiation. -
Estagiário De VendasConsórcio Santa Emília May 2004 - May 2005Ribeirão Preto, São Paulo, Brazil- Planejamento e implementação de estratégias comerciais para impulsionar o desempenho de vendas.
Danilo Norato Skills
Danilo Norato Education Details
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Business/Commerce, General -
Administração Estratégica -
Publicidade E Propaganda -
Propaganda E Marketing
Frequently Asked Questions about Danilo Norato
What company does Danilo Norato work for?
Danilo Norato works for Grow Nutrition Science
What is Danilo Norato's role at the current company?
Danilo Norato's current role is Diretor de Negócios e Marketing.
What is Danilo Norato's email address?
Danilo Norato's email address is da****@****.com.br
What schools did Danilo Norato attend?
Danilo Norato attended G4 Educação, Fia Business School, Insper, Universidade De Ribeirão Preto, Universidade Paulista.
What skills is Danilo Norato known for?
Danilo Norato has skills like Marketing, Trade Marketing, Strategic Planning, Publicidade, Marketing Comercial, Advertising, Marketing Strategy, Digital Marketing, Negotiation, Microsoft Excel.
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