As the Client Success Manager, my main purpose is to help our clients achieve success and reach their goals. Working within the Content & Insight Department, my focus is around gaining deeper insight into the student experience at university and around understanding the wider issues faced by the HE sector so that I can deliver the best products, services, and solutions to our university partners.

As the Social Media and Marketing Coordinator at Frox of Falkirk I implement high-impact strategies to target new business opportunities and markets. My daily tasks including maintaining the official company pages on social media to facilitate interaction with customers. I have expanded our brand awareness through social media sites, including Facebook, Twitter, Instagram, Pinterest and YouTube. I maintain and implement new and reoccurring partnerships with relevant businesses to increase our brand awareness and foot traffic. I also oversee and contribute to the production of all marketing and advertisement materials and strategies.Furthermore, I manage the social media sites for Frox of Falkirk's sister-store, Dress to Impress and have recently launched and designed the Facebook page for Bridal Boutique at Frox of Falkirk that is opening April 2016. Since working at Frox of Falkirk, I have increased our online traffic which has lead to increased sales in store and further built upon our reputation and brand.

The Naked Deli encompasses all aspects of healthier eating and encourages a healthier lifestyle through providing clean, paleo friendly food with friendly, knowledgeable staff. While studying for my masters in the United Kingdom, I obtained a position at The Naked Deli. I quickly became a valued member at the deli by providing excellent customer service and knowledge of paleo, organic and healthy eating. I was responsible for ensuring the smooth-running of day-to-today operations at the front of house, as well as maintaining efficient communication between the front of house, the kitchen and management. Over a course of five months I manufactured various health food products that were used to promote and advertise the deli via social media. I also helped design and implement selection boxes for sales and marketing purposes. Furthermore, I aided in the training of new staff members, including my replacement when it was time for me to leave the country.

I was trained directly by Dawn Rachwalski, owner of Yin Yang Cosmetics and makeup artist at Fox News in NYC. As part of the sales and marketing team at Yin Yang Cosmetics, I created written advertisements for the website (YinYangCosmetics.com), as well as aided in the design of both the website and advertising/promotional materials. As a makeup artist I became proficient in the art of cosmetics and customer service. Professionalism and courtesy were of the utmost importance. Making clients feel at ease and meeting their needs were a top priority. Maintaining professionalism and excellent interpersonal communication was key to the success of Yin Yang Cosmetics.

As an intern at Allied Integrated Marketing I assisted in the execution of advertising, publicity and promotions for major movie studies in the New York City, Long Island, and Northern New Jersey area. As part of the publicity and promotions team I developed local promotions to create word-of-mouth buzz for specific films. I also spent a large amount of time researching new companies, groups and/or organizations for individual films, from which I would develop long lasting partnerships. Outside of my intern hours I would assist in the execution of promotional events. I acted as a liaison between the public and the movie studio, providing feedback from the public to the movie studios on their films. My dedication and thoroughness on the job led me to being selected as one of two interns to assist in the smooth running of the premiere of The Hobbit.

As the Monthly Volunteer Program Coordinator Intern at Jersey Cares, I was responsible for updating and maintaining social media sites daily and organizing and maintaining the monthly volunteer programs. This entailed ensuring all volunteer projects would have the adequate amount of volunteers for each project so that it could be completed and run smoothly. At times when there were an inadequate number of volunteers, I was in charge of promoting the volunteer project via social media, cold calling volunteers and various organizations, as well as attracting new volunteers. During my time at Jersey Cares I was able to instigate new projects and partnerships that lead to permanent/reoccurring monthly volunteer projects to aid areas and organizations in need. I had also developed and forged new relationships with civic and social groups that became great partnerships well after I had left Jersey Cares. At the end of my term at Jersey Cares, I was given the opportunity to create the September 2011 Newsletter.