• Assist clients through the process of buying, selling and investing in homes, land/farms and other properties.• Lead generation and marketing.• Developing and updating business website and social media profiles.• Coordinating and attending appointments, closings, showings, classes and Windermere training and sales meetings.• Showing property.• Contract negotiations.• Completing, submitting, uploading and filing real estate contracts and associated documents.• Coordinating and meeting with home inspectors, appraisers and other inspectors as needed.• Acquiring bids for repairs, communicating with contractors.• Staying knowledgeable of current mortgage rates and news, as well as changes in real estate law and ethics.• Designing and distributing flyers, newsletters and other promotional materials.• Promoting and holding open houses.• Creating and implementing paper and electronic filing systems for records, correspondence and other materials.• Developing marketing plans for listings.• Maintaining, managing and expanding client databases. Data entry.• Researching active, pending and sold listings to develop comparative market analysis (CMA) reports.• Preparing listing presentations, taking photographs of the property and staging the home.• Attending classes for continuing education in order to maintain an active license status and to further professional skills.• Staying on top of the latest technology available for utilization in the real estate market.There's so much more a real estate agent does in a day. Meeting with surveyors and looking up deeds, plats, and mortgages come to mind, or running through a client's home wiping up the dogs paw prints or hiding dirty socks before a showing - you just do what needs to done!

• Manage all facets of Human Resources department for multistate organization• Compensation and benefits, employee relations, labor and employment law, training and development and recruitment and selection.• Strategic planning, developing and executing policies and procedures while ensuring legal compliance and adherence to all State and Federal law.• Implemented company culture, values and policies to maintain a positive and productive work environment.• Wrote and manage Employee Handbook• Manage Work Comp and Unemployment matters, ensuring compliance to all state regulations• Payroll processing via ADP WorkForce Now• Developed workforce strategies, to recruit and develop qualified candidates.• Survey measurements on turnover, new hire stats, management metrics and employee reporting to better support employee retention and development.• Identify any disparities between actual processes versus procedures and propose and / or implement changes necessary to eliminate any risk and ensure compliance.• Participate in the investigation and provide management guidance for disciplinary actions.• Established a new hire orientation procedure for onboarding employees that covers compensation, benefits, corporate culture and other facets of their employment with the company.• Keeping abreast on employee relations and competitive compensation trends, identifying possible changes and present those recommendations to senior leadership.• Act as liaison between the company and outside legal and professional resources to ensure that all employment policies follow current laws and regulations.

Joined team to align my experience & background in compliance, collections/training and business development to strengthen company’s business acumen and infrastructure for projected growth by working closely with other members of executive management to meet forecasted expectations. • Created, implemented and oversee Human Resources department; standardized all corporate structuring including operating policies and procedures. • Facilitated company transition from 1099 contractors to W2 Employees; • Implemented and facilitated company Benefits program, including Health Insurance, 401k program. Created and facilitate(d) employee performance reviews and employee disciplinary matrix. Spearhead Compliance program; created from ground-level Company’s Collection Management System. • Develop, initiate, maintain, and revise policies & procedures for the general operation of the CMS and Compliance Program and its related activities to prevent illegal, unethical, or improper conduct by collection staff. • Established & maintains an effective compliance communication program for the organization, including promoting a)use of the Compliance Program; b)heightened awareness of Standards of Conduct, and c)understanding of new and existing compliance issues and related policies and procedures• Manage administration staff, including Admin, Human Resources and Compliance employees.

Contracted by various Financial Entities (Mortgage & Auto Lenders and Banking Companies), Retail, Warehouse (logistics) Construction and Builders, for assistance in HR, Training and Compliance services to implement, instruct and facilitate HR, Compliance & Corporate (sales) training programs; Work remotely to provide HR support to nationwide locationsWork closely with client companies to meet the needs of their employees and obtain supportRecruit highly qualified staff Interview, assess, background check, hire, onboard, transition and exit employeesConduct candidates Lead progressive discipline conversations and activitiesIdentify and implement industry-leading practices in HR policy, compensation, benefits, staffing, employee relations, workers compensation and complianceAnticipate, develop & facilitate organizational development efforts including performance evaluation, progressive discipline, succession planning & training activities to support objectivesCreate & maintain job descriptions and monitor the appropriateness of FLSA status and salariesDraft, execute and amend employment agreements, employment offers, etcProtect client companies’ interests regarding all local, state & federal legal employment obligationsBenefits Administration & Coordination Payroll & ADA reportingCommunicate regularly with management to coordinate & improve communication with staff & managementDevelop, maintain & ensure the use of annual performance evaluationsDevelop policies &update company handbook Respond to all unemployment and wage claims and VOEMaintain manual & electronic documents, files, records Participate in compliance-related reporting requirementsDevelop systems to enhance/exceed business objectivesOperating within the client companies allotted budget Update and deliver course curriculum around the client’s core service, marketing, category mgt and new service/product developmentTracking/reporting customer satisfaction levels through surveys&metrics

• Created and managed the servicing training department/program & curriculum • which included;o a comprehensive, educational training course, including new hire training; o an introduction and explanation of servicing & production software; o company and department policies & procedures; o related and required Federal State and Federal governing laws i.e. FDCPA, GLBA, FCRA, etc; o customer service; sales and management training; a “Hands On” workshop; o concluding with a comprehensive final exam; o provided a thorough evaluation of the trainee in report format given to the direct Supervisor and Manager for consultation. • Wrote and distributed the department Policies and Procedures Manual. • Managed and facilitated the implementation and training the new servicing software. • Active recruiting, attending job fairs; • Handled hiring and employee performance reviews, termination