Danielle Rosales Email & Phone Number

Managed and developed strategic relationships with national accounts, ensuring high levels of service and satisfaction across diverse industries.Oversaw multi-regional accounts, coordinating logistics, scheduling, and compliance to meet client-specific requirements and timelines.Analyzed account performance and identified growth opportunities, implementing tailored solutions that consistently exceeded revenue targets.Collaborated with cross-functional teams to streamline operations, enhance pricing strategies, and optimize overall service delivery.Negotiated contracts and nurtured long-term partnerships, driving sustained business growth and high client retention rates.Secured new national accounts, creating additional revenue streams and expanding the company’s market presence.

Facilitate project management interactions and served as thecentral contact.Execute bidding strategies to secure sales opportunities.Proactively oversee and nurtured client relationships as part of account management.Build and promote strong, long-lasting customer relationships by partnering and understanding their needs.Create and execute a strategic sales plan that expands our customer base and extends the company’s global reach.

Los Angeles Metropolitan Area

Ticket Sales Reconciliation: Handled the reconciliation and accounting of all ticket sales for each event, ensuring accurate tracking, reporting, and financial accountability.Event Integration: Managed ticket prepping and mapping to ensure seamless integration across major marketplaces (StubHub, Vivid Seats, etc.), optimizing event exposure and sales.Marketplace Communication: Maintained constant communication with marketplace platforms to ensure events were fully integrated and tickets were fulfilled for customers in a timely manner.

Developed a comprehensive strategic marketing plan for a sponsorship with the Make-A-Wish Foundation, aligning the initiative with brand objectives and community impact goals.Created targeted marketing campaigns to engage the local community, utilizing social media platforms and email marketing to effectively reach key audiences.Leveraged data-driven insights to optimize content and improve campaign performance, significantly enhancing community outreach and brand visibility.

Client Retention & Service: Provided personalized services to existing clients, ensuring high levels of satisfaction and retention through tailored logistical solutions and proactive communication.Business Development: Marketed logistical services to third-party brokers, securing new business opportunities in Less Than Truckload (LTL) shipments and expanding the client base.Route Optimization: Planned and optimized drivers' itineraries, ensuring timely pickups and deliveries while maximizing route efficiency and minimizing operational costs.Issue Resolution & Operations Management: Continuously monitored driver operations, addressing and resolving any logistical issues promptly to maintain smooth service and ensure client satisfaction.